Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Dianna Weed

Lynwood,IL

Summary

I have a background with over 19+ years in commercial driving and customer service, as well as being a solid team player with an outgoing personality and a track record of building rapport with clients. I am motivated to address customers concerns directly and efficiently and implement corrections quickly. As well as being a

Professional driver skilled in safe and efficient vehicle operation, navigation, and customer service, I'm also known for strong team collaboration and adaptability to changing needs. Reliable in meeting deadlines and delivering results. Skilled in route planning, vehicle maintenance, and adhering to safety protocols. Trusted and dependable with excellent communication and problem-solving abilities.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Professional Driver3 Warehouse

Comcast
09.2023 - Current
  • Providing timely and efficient delivery services of cifa and bulk materials.
  • Collaborated closely with supervisor to confirm pick-up locations, drop-off points, and estimated arrival times.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.
  • Completed routes efficiently and according to compliance rules.
  • Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Maintained professional and friendly demeanor during deliveries.

Delivery Driver

United Parcel Services
09.2022 - 01.2023
  • Completed daily pre and post-trip inspection checklist
  • Delivered merchandise to clients
  • Resolved customer complaints
  • Loaded and unloaded truck
  • Maintained accurate inventory count
  • Adhered to Department of Transportation (DOT) regulations
  • Delivered over 150 stops daily.
  • Completed on-time deliveries by choosing best and most efficient routes.

Courier/Delivery Driver

FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
11.2020 - 07.2022
  • Delivered and picked up packages at various homes and businesses in a specific area.
  • Provided customer service and answered questions regarding shipping and receiving packages.
  • Operated light trucks to deliver loads as far as 100 miles from home location.

Customer Service Representative/Dispatcher

We Drive U
09.2019 - 11.2020
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Performed data entry for customer information
  • Responded to claim inquiries
  • Handled online orders and credit card transactions
  • Set up client appointments
  • Directed dispatching, routing, and tracking of 10 fleet vehicles.

Courier/Delivery Driver

Princess J Inc
10.2012 - 12.2018
  • I delivered freight for FedEx ground through a contractor to customers daily.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated light trucks to deliver loads as far as 50 miles from home location.

Bus Operator

Chicago Transit Authority
09.2003 - 06.2014
  • I operated a bus and provided customer service to people where I connected them to their jobs, families and communities daily.

Education

High school diploma -

George Henry Corliss High School
Chicago, IL
06.1994

Skills

  • Administrative support experience
  • Effective time management
  • Experienced shuttle operator
  • Professional bus operation
  • Commercial Driving
  • Logistics and delivery expertise
  • Microsoft Word
  • CUSTOMER SERVICE
  • Freight Experience
  • Computer Literacy

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issues through maintaining mobile warehouse.

Certification

  • Air Brake Endorsement
  • CDL B
  • Passenger Endorsement
  • Class B
  • Expires: April 2029
  • State: IL
  • Endorsements: P (Passenger vehicles)

Languages

English

Timeline

Professional Driver3 Warehouse

Comcast
09.2023 - Current

Delivery Driver

United Parcel Services
09.2022 - 01.2023

Courier/Delivery Driver

FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
11.2020 - 07.2022

Customer Service Representative/Dispatcher

We Drive U
09.2019 - 11.2020

Courier/Delivery Driver

Princess J Inc
10.2012 - 12.2018

Bus Operator

Chicago Transit Authority
09.2003 - 06.2014

High school diploma -

George Henry Corliss High School

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Dianna Weed