Dianeliz Martinez
Chicago
Summary
Recent high school graduate with a strong work ethic, excellent time management, and experience balancing work and academic responsibilities. Organized, reliable, and eager to continue learning while attending Wright College in August. Committed to providing excellent service and contributing to a team-oriented environment.
Overview
2
2
years of professional experience
Work History
Security Officer
Soldier Field Stadium
Chicago
08.2025 - Current
- Maintain a safe and organized environment by monitoring surroundings and enforcing rules
- Communicate clearly with staff and guests to prevent issues before they escalate
- Demonstrated reliability and accountability during extended work hours.
- Responded promptly to incidents and emergencies, coordinating with local authorities.
- Assisted in managing crowd control during events to maintain order and safety.
- Inspected bags and belongings of guests for prohibited items and compliance.
- Collaborated with team members to implement security protocols effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored access points to ensure safety and security of all attendees.
- Conducted routine patrols throughout the stadium premises to deter potential threats.
cashier/stock
Jewels Osco
Chicago
01.2024 - Current
- Communicate with customers to help them find specific products throughout the store
- Provided assistance to customers in locating products throughout the store.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service during busy store hours.
- Resolved customer issues promptly to enhance shopping experience.
- Handled cash, credit, and check payments accurately.
- Processed customer transactions using point-of-sale systems.
- Maintained cleanliness and organization of checkout area.
- Executed various tasks as required by management.
Food Service Crew Member
Taco Restaurant
Chicago
05.2024 - 06.2026
- Worked in a fast-paced kitchen environment while handling multiple tasks at once
- Took customer orders, prepared food, and maintained cleanliness
- Learned teamwork, time management, and customer service skills quickly
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash register and handled cash transactions accurately.
- Collaborated with team members to ensure efficient service during peak hours.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Greeted customers and provided excellent customer service.
- Delivered food and drink items quickly to help minimize customer wait times.
- Followed all safety guidelines when handling food and beverage items.
- Checked order accuracy prior to serving it to the customer.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Cleaned and sanitized kitchen workspace by sweeping, mopping, and wiping down counters.
- Organized tables for incoming guests in an efficient manner.
- Provided excellent customer service in a fast-paced dining environment.
Education
Lakeview High School
Chicago, ILSkills
- Surveillance techniques
- Incident reporting
- Attention to safety and rules
- Strong communication skills
- Team collaboration
- Conflict resolution
- Good under pressure
- Organizational skills
- Time management
- Multitasking
- Bilingual
- Reliable
- Responsible
- Bilingual
- Team player
- Communication skills
- Multitasking
Timeline
Security Officer
Soldier Field Stadium
08.2025 - Current
Food Service Crew Member
Taco Restaurant
05.2024 - 06.2026
cashier/stock
Jewels Osco
01.2024 - Current
Lakeview High School