Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

DIANE T. BALLS MOSELEY

Chicago

Summary

Respected professional with distinguished 11-year career leading administrative support operations. Consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Hands-on experience in office management, business correspondence, customer relation, front-desk reception, and data archiving. Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. Apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. Demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced administrative environment. Exhibit dynamic follow-through, astute professionalism, and a stellar work ethic.

Overview

11
11
years of professional experience

Work History

Receptionist

BETHEL NEW LIFE DAY CARE
01.2007
  • Effectively supported the Public Aid Program, including parent/children sign in, call screening, volunteer attendance tracking, and security camera monitoring.

Raiser Edge Data Entry Operator

PAIGE TEMP. SERVICE
01.2007
  • Utilized extensive knowledge of Raiser Edge in inputting donation information and coordinating mass mailings for Catholics Charities.

Receptionist

WEST-SIDE FUTURE YMCA
01.2008 - 01.2012
  • Actively provided administrative support, including data entry, record management, mailings, database administration, fielding calls, business correspondence, mail distribution, and managed transportation schedules.
  • Facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

Administrative Assistant

JUNIOR ACHIEVEMENT OF CHICAGO
01.2001 - 01.2006
  • Tasked with preparing financial reports, communicating with vendors services, maintaining database, monitoring inventory, and ordering materials.
  • Co-developed a comprehensive, 60-page training manual facilitating accelerated ramp-up for newly hired support staff.

Membership Specialist

LAKE VIEW YMCA
Chicago, IL
01.2012 - 2025
  • Supported broad membership operations with focus on member services, facility tours, payment processing, and membership programs.
  • Provided consistent customer service standards to support retention and growth of membership accounts.

Education

Doctoral Degree - Biblical Counseling

01.2016

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations

Additional Information

Bachelor of Arts in Theology 2007

Divinity Dominion College of Theology

2010

Timeline

Membership Specialist

LAKE VIEW YMCA
01.2012 - 2025

Receptionist

WEST-SIDE FUTURE YMCA
01.2008 - 01.2012

Receptionist

BETHEL NEW LIFE DAY CARE
01.2007

Raiser Edge Data Entry Operator

PAIGE TEMP. SERVICE
01.2007

Administrative Assistant

JUNIOR ACHIEVEMENT OF CHICAGO
01.2001 - 01.2006

Doctoral Degree - Biblical Counseling

DIANE T. BALLS MOSELEY