Diane Jackson
Calumet City
Summary
Highly motivated with the ability to work independently or within a team. To be an integral part of a fast pace organization that will give me the opportunity to use my leadership, enthusiasm and Master Degree and have Notary License 20+ years of experience mortgage/title skills to further my interest of the company. Qualifications encompasses but not limited to production, training, scheduling, and management.
Overview
10
10
years of professional experience
Work History
Circulation Desk
Harvey Public Library-Contractor
- Helping Patron, Faxing, Making copy, Answering phone, Checking Book in and Out, Assisting Customer- sending doc to e-mail to be printing, Assisting Patron on the Computer, Put Book on the Shelf, Booking the study room and the flex room, Looking up book for patron and counting cash draw, I was the Notary For The Library
BANK OF WEST
01.2022
- Sending out Approval E-mail, Sending out Pending E-mail, Reviewing Documentation, Answering Phone Assistant Customer, Assistant customer with their account, Giving out rate on RV & BOAT loan, Following up with customer on documentation, for their loan.
Sr Loan Processor
PNC MORTGAGE-Retired
06.2011 - 11.2021
- FHA, VA Streamline, Harp CD Home Equity Processes, analyzes and verifies submitted individual credit and income documents to ensure that varied and complex residential loan applications are complete
- Responsible for specialty segments or programs
- Manages customer experience throughout the origination process
- Ensures compliance with established policies and procedures
- Partners with internal and/or external partners to route communications, documents or other action items to complete transactions
- Identifies and may resolve exceptions; escalates appropriately
- Manages the review and processing of residential loan information of varying complexity, including loan applications and credit documents.
Education
Accounting Technology And Bookkeeping
Harlan High School
9650 S. Michigan Ave Chicago Illinois 6062806.1981
Timeline
BANK OF WEST
01.2022
Sr Loan Processor
PNC MORTGAGE-Retired
06.2011 - 11.2021
Circulation Desk
Harvey Public Library-Contractor
Accounting Technology And Bookkeeping
Harlan High School
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