Diana Young
Summary
Detail-oriented and efficient Data Entry Specialist with3 years of experience in accurately inputting and maintaining data. Highly organized and skilled Data Entry Clerk with a proven track record of meeting targets and deadlines. Experienced Data Entry Operator with excellent typing speed and accuracy, capable of handling large volumes of data. Hardworking and dedicated Data Entry Professional with strong attention to detail and the ability to work under pressure.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon
06.2024 - Current
- 2 years of experience as a Warehouse Associate with a focus on inventory management and order fulfillment
- Proficient in using RF scanners to track inventory and fulfill orders, with4 years of experience in warehouse operations
- Familiar with safety protocols and regulations in a warehouse setting, with2 years of experience as a Warehouse Associate
Customer Service Representative
Walmart
11.2022 - 12.2024
- Experienced in resolving customer complaints and inquiries with a focus on providing exceptional service
- Proficient in handling high volume calls and maintaining customer satisfaction
- Skilled in problem-solving and conflict resolution to ensure customer needs are met
- Demonstrated ability to multitask and prioritize tasks in a fast-paced environment
Customer Service Representative
DoorDash
01.2023 - 02.2024
- Managed customer inquiries via phone, email, and in-person for a retail store
- Resolved customer complaints and issues in a timely and professional manner
- Provided product knowledge and recommendations to enhance customer satisfaction
- Processed customer orders and returns accurately and efficiently
- Assisted in training new customer service team members on company policies and procedures
- Maintained customer database and updated records regularly
- Implemented strategies to improve overall customer service satisfaction ratings
Education
Business
University Of Illinois Chicago
Chicago, Illinois01.2025
Skills
- Data entry
- Attention to detail
- Organizational skills
- Time management
- Typing speed
- Understanding of databases
- Accuracy
- Computer proficiency
- Multitasking
- Problem-solving
- Team collaboration
- Packaging and labeling
LANGUAGES
English | Native
Timeline
Warehouse Associate
Amazon
06.2024 - Current
Customer Service Representative
DoorDash
01.2023 - 02.2024
Customer Service Representative
Walmart
11.2022 - 12.2024
Business
University Of Illinois Chicago