Diana Scott
Chicago
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
VNAC
State Of Illinois Department Of Veterans Affairs
08.2023 - Current
- Provides basic patient care
- Assist with daily living activities (i.e. bathing, dressing, toileting, eating, and transferring)
- essentially acting as an advocate for autonomy
- Helps maintain overall health
Secretary
G&S Flooring
08.2022 - 08.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
CNA
Waterfront
10.2022 - 04.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
School Nurse
IHSCA Charter School
09.2021 - 08.2022
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
CNA
Ingalls Memorial Hospital
12.2020 - 09.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Care Manager
Sunrise Assisted Living
01.2018 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
Appointment Coordinator/Medical Records Clerk
University of Chicago Medical Center
06.2007 - 03.2014
- Directed telephone calls to appropriate parties.
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
- Coordinated appointments for multiple departments, ensuring optimal use of resources
- Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Education
High School Diploma -
Thornridge High School
Dolton, ILLPN Diploma - Licensed Practical Nurse
CAAN Academy of Nursing
Matteson, IL03-2020
Certificate - Certified Nursing Assistant
Prairie State College
Chicago Heights, IL01-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- PCC
- Patient care
- Time management
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Attention to detail
- Wound care
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
Timeline
VNAC
State Of Illinois Department Of Veterans Affairs
08.2023 - Current
CNA
Waterfront
10.2022 - 04.2023
Secretary
G&S Flooring
08.2022 - 08.2023
School Nurse
IHSCA Charter School
09.2021 - 08.2022
CNA
Ingalls Memorial Hospital
12.2020 - 09.2021
Care Manager
Sunrise Assisted Living
01.2018 - 03.2020
Appointment Coordinator/Medical Records Clerk
University of Chicago Medical Center
06.2007 - 03.2014
High School Diploma -
Thornridge High School
LPN Diploma - Licensed Practical Nurse
CAAN Academy of Nursing
Certificate - Certified Nursing Assistant
Prairie State College
Similar Profiles
Elbert HendersonElbert Henderson
Business Manager at State Of Illinois, Department Of Veterans AffairsBusiness Manager at State Of Illinois, Department Of Veterans Affairs
Timothy P SplearTimothy P Splear
Veterans Nursing Assistant Certified at Illinois Department of Veterans AffairsVeterans Nursing Assistant Certified at Illinois Department of Veterans Affairs
Michael J. Willis, JrMichael J. Willis, Jr
Veterans Service Officer at Illinois Department of Veterans AffairsVeterans Service Officer at Illinois Department of Veterans Affairs