Diana Ortega
Cicero
Summary
Dedicated early childhood education professional with progressive experience from assistant teacher to assistant director. Skilled in classroom management, curriculum implementation, staff guidance, and creating safe, nurturing learning environments. CPR certified, CCP certified, and fully trained in SIDS/SUID, SBS, and food safety. Passionate about supporting child development and fostering positive relationships with families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Director
Alphabet Learning Center
12.2024 - 10.2025
- Assisted the director with daily center operations, scheduling, staffing, and licensing compliance.
- Supported teachers with curriculum planning, classroom structure, and behavior management.
- Communicated with parents regarding updates, concerns, and center policies.
- Oversaw safety procedures, cleaning protocols, and staff adherence to guidelines.
- Helped train, onboard, and mentor new employees.
- Managed attendance records, incident reports, and required documentation.
Teacher
Alphabet Learning Center
06.2024 - 12.2024
- Planned and led age-appropriate lessons, art activities, and developmental learning experiences.
- Maintained a structured, safe, and engaging classroom environment.
- Communicated daily with parents about student routines and progress.
- Supervised assistant teachers and ensured consistent classroom support.
- Performed diapering, potty-training, feeding, and general caregiving tasks.
Assistant Teacher
Alphabet Learning Center 3
03.2024 - 06.2024
- Supported lead teacher with lesson prep, activity setup, and daily documentation.
- Assisted with diapering, feeding, potty time, and supervised play.
- Ensured a clean, safe, and fun classroom environment.
- Completed cleaning duties, forms, and reports throughout the day.
- Helped prepare snacks and meals.
Assistant Teacher
Alphabet Learning Center 1
12.2023 - 03.2024
- Assisted with lesson activities, art projects, and classroom organization.
- Provided infant/toddler care including diapering, feeding, and play supervision.
- Maintained a clean and safe learning space.
- Completed paperwork, forms, and sanitation tasks daily.
- Supported snack and meal preparation.
Assistant Manager
JCPenney
05.2022 - 12.2023
- Oversaw daily store operations, including scheduling, opening/closing, and inventory processes.
- Communicated new procedures, sales goals, and district updates to the team.
- Trained and supervised new staff members.
- Ensured store standards, floor plans, and merchandise guidelines were properly followed.
- Provided strong customer service and problem-solving support.
Education
Diploma -
J. Sterling Morton High School
06.2022
Skills
- Classroom management
- Lesson planning & curriculum support
- Infant & toddler care
- Parent communication
- Staff training & mentoring
- Safety & sanitation procedures
- Behavior guidance strategies
- Daily reports & documentation
- Early childhood development knowledge
- Meal prep & nutrition support
Certification
- CCP — Certified Childcare Professional
- CPR Certified
- Sudden Infant Death Syndrome (SIDS/SUID) Certification
- Shaken Baby Syndrome (SBS) Certification
- Food Handler Certificate
Languages
Spanish
English
Timeline
Assistant Director
Alphabet Learning Center
12.2024 - 10.2025
Teacher
Alphabet Learning Center
06.2024 - 12.2024
Assistant Teacher
Alphabet Learning Center 3
03.2024 - 06.2024
Assistant Teacher
Alphabet Learning Center 1
12.2023 - 03.2024
Assistant Manager
JCPenney
05.2022 - 12.2023
Diploma -
J. Sterling Morton High School