Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Gonzalez

Joliet

Summary

Dynamic and adaptable professional with experience at Dunkin' Donuts, excelling in client support and effective communication. Proven ability to thrive in fast-paced environments, demonstrating strong organizational skills and a commitment to quality service. Recognized for multitasking capabilities and maintaining high standards in food safety and cleanliness.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
11.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Crew Member

Dairy Queen
04.2022 - 11.2022
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.

Education

No Degree -

Joliet Central
Joliet, IL

GED -

Joliet Junior College
Joliet, IL
12-2024

Skills

  • Client Support
  • Quick Adjustment to Change
  • Strong Organizational Skills
  • Effective Communication
  • Adaptable Scheduling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

Dunkin' Donuts
11.2023 - Current

Crew Member

Dairy Queen
04.2022 - 11.2022

No Degree -

Joliet Central

GED -

Joliet Junior College
Diana Gonzalez