Diana David
GLS Global Linguist Solution
Norridge,IL
6
years of professional experience
Highly self-motivated individual seeking opportunities to expand my Customer service skills.
Work History
HHD 93rd MP BN, Iraq
9 Months- Facilitated communication through document translations
- Established an organized filing system
- Developed forms to streamline processes
HHD 716th MP BN, Iraq
7 Months- Served as linguist for Army contractor in Iraq, facilitating communication between military personnel and local populations
- Provided real-time interpretation to ensure understanding in discussions.
- Performed document translation to maintain clarity and intent of original content.
Office Helper
9 Months- Managed medical billing processes using 7.0 Hero software
- Typed doctor-dictated letters to ensure accurate patient records
- In charge for administrative duties such as filling
- Handled queries in high call volume office to assist patients effectively
- Scheduled patient appointments with specialists to ensure timely care
Customer Service
1 Year 3 Months- Oversaw cashier area operations during busy hours
- Executed opening and closing cash register duties to maintain accurate financial records
- Performed opening and closing cash register duties
- Assisted customers by providing accurate information on products
Customer Service
8 Months- Managed cash register, ensuring accurate transactions and customer satisfaction
- Maintained cleanliness of workspace
- Served food to customers, ensuring timely delivery and quality service
Education
Some College (No Degree) - Medical Administrations
- Medical transcription and medical office procedures
- Good written and Communication skills
- Medical Terminology concerning Anatomy and Physiology
- Third Party Billing and Medical Office Procedures
- Excellent word-processing skills working in a Microsoft office environment
Skills
Microsoft Office proficiency
Type Fast
Team collaboration
Multi-tasking
Document management
Good in Computers Microsoft Office ( Word
PowerPoint
Excel )
Document Management
Creative problem-solving
Timeline
HHD 93rd MP BN, Iraq
GLS Global Linguist Solution
04.2008 - 01.2009Read More
HHD 716th MP BN, Iraq
ATS Acclaim Technical Services
09.2007 - 04.2008Read More
Office Helper
Dr. Saadat Syed, Family Physician
04.2005 - 01.2006Read More
Customer Service
Mexx Retail
10.2004 - 01.2006Read More
Customer Service
Coffee Time Donut
05.2003 - 01.2004Read More
Seneca College of Applied Arts & Technology
Some College (No Degree) from Medical Administrations
Read More