DIAMOND HENDERSON
Chicago
Summary
Dynamic Internet Analyst and Project Manager at Diamond Henderson, adept at leveraging market research and data analysis to drive website optimization and enhance user engagement. Proven ability in project management and customer service, delivering actionable insights that significantly improved service quality and user satisfaction. Highly adaptable and self-motivated professional committed to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Search Analyst
Appen
01.2020 - Current
- Collected and analyzed data to improve strategies.
- Developed and implemented techniques for increasing page visits and likes.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Researched and analyzed industry trends to inform search marketing strategies.
Education
MBA - Business Management
Bellevue College
Bellevue, WA08.2024
BBA - Accounting
Western Governors University
Salt Lake City, UTMaster of Science - Security Management
Bellevue College
Bellevue, WA08.2019
Master of Science - Cybersecurity
Bellevue College
Bellevue, WA08.2017
Skills
- Project management
- Data analysis
- Risk assessment
- Customer service
- Regulatory compliance
- Market research
- Experienced in optimizing web content for search engines
- Proactive self-starter
- Secure file transfer protocols
- Adaptability and flexibility
- Teamwork
- Time management
- Document management
- Documentation
- Log updates
Personal Information
Title: INTERNET ANALYST/PROJECT MANAGER
Affiliations
- Honor Society
Timeline
Search Analyst
Appen
01.2020 - Current
BBA - Accounting
Western Governors University
Master of Science - Security Management
Bellevue College
Master of Science - Cybersecurity
Bellevue College
MBA - Business Management
Bellevue College
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