Summary
Overview
Work History
Education
Skills
LNGG
Timeline
Generic

Deysi Sarai Gonzalez Masson

Evanston

Summary

I’m a team-oriented and proactive professional with hands-on experience leading teams in both retail and manufacturing environments. I enjoy helping others grow and make myself grow as well, solving problems on the spot, and creating a positive atmosphere where people feel supported and motivated. Whether it’s guiding a team to meet performance goals or making sure customers leave happy, I bring strong leadership, a can-do attitude, and a genuine commitment to doing quality work and a joyful experience for the customer. I’m quick to learn, always ready to help, and passionate about building strong, respectful teams that work well together and get things done

Overview

7
7
years of professional experience

Work History

Area lead

InSinkErator (Whirlpool)
09.2024 - Current
  • - Performance targets, monitor progress, and report to upper management about any inconvenience or situations.
  • -Ensuring smooth operations, including managing staff performance, meeting sales targets, and implementing company policies across multiple locations.
  • -Training, and developing staff, while also managing performance and addressing any issues.
  • -Identifying and resolving issues within the area to ensure smooth operations.

Area Lead

Foxconn Industrial Internet
01.2024 - 09.2024
  • - Performance targets, monitor progress, and report to upper management about any inconvenience or situations.
  • - Ensure that all processes and procedures are followed correctly, as well as managing and training employees.

Machine operator

Engendren IEA
09.2023 - 11.2023
  • -Transcribing and registering the cores information to the computer so it can be used for the radiator creation process.
  • -Using machine equipment to complete tasks and daily goals with the copper material.
  • -Making routine inspections of manufacturing machines and equipment before starting the shift and at the end.

Pick and packing

DMI Holdings INC
08.2023 - 08.2023
  • -Locating the correct goods as per customer orders using barcodes and serial numbers
  • -Using warehouse machinery to move goods from storage areas to packaging areas
  • -Inspecting goods for damage or faults before they are packed
  • -Using industrial packaging materials, such as cardboard boxes, wooden pallets and bubble wrap to safely and securely package goods
  • -Loading packaged goods into containers for shipping
  • -Completing paperwork or entering data into software to allow orders to be tracked
  • -Ensuring that storage areas are kept fully stocked at all times.

Assembly lead

Abbott Laboratories
10.2021 - 01.2023
  • -Performance targets, monitor progress, and report to upper management about any inconvenience or situations.
  • - Ensure that all processes and procedures are followed correctly, as well as managing and training employees and working with the quality team to make this possible

Retail sales associate

TRAKI
01.2018 - 05.2020
  • -Greet and be sure there is positive customer experience and maintaining high service standard!
  • -Effectively communicating with staff, managers, and the community involved with the business
  • -Motivating and guiding staff to achieve goals and maintain a positive work environment.
  • - Assist shoppers in finding products that meet their needs and provide assistance if needed
  • - Maintain in-depth knowledge of products and promotions.
  • - Operate cash registers and handle financial transactions accurately.
  • -Restock shelves and maintain merchandise displays.
  • - Monitor inventory levels and report stock shortages.
  • - Keep the store clean, organized, and presentable.
  • - Process returns and exchanges according to company policy.
  • - Handle customer complaints and resolve issues professionally.

Education

Bachelor of Communication Studies - Marketing

Catholic University Andres Bello
Ciudad Guayana, Venezuela
01-2021

Skills

  • Customer service

  • FLUENT IN SPANISH

  • Salesmanship

  • Engaging personality

  • Strong multitasking

  • Professional appearance

  • Fast learning

  • Friendly and helpful

  • Influencing skills

  • Client relationship building

  • Highly reliable

  • Team player attitude

LNGG

Spanish
English

Timeline

Area lead

InSinkErator (Whirlpool)
09.2024 - Current

Area Lead

Foxconn Industrial Internet
01.2024 - 09.2024

Machine operator

Engendren IEA
09.2023 - 11.2023

Pick and packing

DMI Holdings INC
08.2023 - 08.2023

Assembly lead

Abbott Laboratories
10.2021 - 01.2023

Retail sales associate

TRAKI
01.2018 - 05.2020

Bachelor of Communication Studies - Marketing

Catholic University Andres Bello

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Deysi Sarai Gonzalez Masson