Deyjit Anguiano
Joliet
Summary
A motivated shift leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. An attentive and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company, employee needs, and win-win situations.
Overview
4
4
years of professional experience
Work History
Shift Leader
Panda Express
Plainfield
04.2024 - Current
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Handled customer inquiries and resolved complaints efficiently.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Fulfillment Expert
Target
Joliet
11.2021 - 10.2022
- Operated fulfillment systems to accurately process online orders.
- Assisted customers with inquiries regarding order status and product availability.
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Education
Some College (No Degree) - Nursing
Joliet Junior College
Joliet, ILSkills
- Customer service
- Team collaboration and leadership
- Problem solving
- Strong Communication skills
- Time management Skills
- Critical thinking
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Shift Leader
Panda Express
04.2024 - Current
Fulfillment Expert
Target
11.2021 - 10.2022
Some College (No Degree) - Nursing
Joliet Junior College