Devon Duffie

Serving those in need in the OSF St. Francis Medical Center, Peoria, IL. The Phlebotomy Educators of OSF trained me to locate veins in patients to draw lab blood tests on the 3rd shift in a timely and organized manner, along with coordinating with a team and team lead to label and coordinate them throughout the hospital. Also in this job, I worked with EPIC Hyperspace to log blood specimens as well as identify what specimens were needed from my patients. Finally, my patient engagement in this facility has been one of the best things both professionally and for self-fulfillment. Though I have to frequently wake patients in the middle of the night, I have always found that my patients have good reactions to our interactions and professional manner.

• Stocked phlebotomy cart or carrier with appropriate supplies.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Organized daily work based on collection priority.
• Used personal protective equipment correctly to protect coworkers and patients.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Conducted venipuncture and butterfly punctures to obtain blood draws and venous blood gasses.

Passionately working with my father in our family business as our in-house graphic designer, creating creative graphic solutions for racecar's, commercial vehicles, businesses, and personal projects for many customers. In this position, I also had to work professionally on our digital communications with my customers to provide the highest-quality products that were personalized to their liking.

• Created digital image files for use in digital and traditional printing methods.
• Developed creative design for race cars, commercial vehicles, commercial signage, personal projects, and digital artwork.
• Created logos, illustrations and typography for various organizations.
• Communicated professionally online with clients to present mockups and collect information for adjustments.

Led fellow team members to ensure the safety of customers by checking safety equipment and providing supervision of the racetrack. In this position, I also provided exceptional customer service to the patrons of the racetrack to help them get checked in and measured for height to ensure safety. During my time in this position, I was promoted to be a supervisor of my fellow employees, from being a regular employee myself to helping lead by example and assisting in kart repairs with the mechanic.

• Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
• Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
• Communicated with customers to provide patron measurements, discuss pricing and ensure proper usage of safety equipment.
• Repair broken equipment for customer use alongside the primary mechanic