Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication.
Work History
Accounts Receivable Specialist
4 Years 9 Months
Global Water Technology, Inc. | 10.2021 - Current
Oversaw collections activities, reducing outstanding receivables through effective communication strategies.
Managed invoicing processes to ensure timely billing and increased cash flow.
Generated invoices upon receipt of billing information and tracked collection progress.
Streamlined reconciliation processes, enhancing accuracy of account statements and financial reporting.
Improved client satisfaction with clear, timely communication regarding billing issues and inquiries.
Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
Developed training materials for new team members, improving onboarding efficiency and knowledge retention.
Payroll Clerk
1 Year 3 Months
SCR Medical Transportation, Inc | 06.2020 - 09.2021
Processed payroll for over 200 employees, ensuring accuracy and compliance with regulations.
Managed payroll discrepancies by investigating issues and implementing corrective actions promptly.
Ensured timely submission of payroll taxes and filings, maintaining adherence to deadlines.
Developed and maintained payroll procedures, improving efficiency in processing times.
Conducted regular audits of payroll records, identifying errors and implementing preventive measures.
Maintained confidentiality of employee records and payroll information.
Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
Reduced payroll processing errors, conducting detailed checks before final submission.
Completed payroll accurately and timely to meet employee expectations.
Coordinated resolution of payroll discrepancies.
Reconciled payroll discrepancies and responded to inquiries from employees.
Developed and implemented payroll procedures to streamline workflow.
Billing Clerk/Billing Supervisor
18 Years
SCR Medical Transportation, Inc. | 06.2002 - 06.2020
Head up new Billing Department
Managed invoicing and payment processing operations.
Processed billing invoices accurately, ensuring timely payments and reducing discrepancies.
Managed customer billing inquiries, providing prompt resolutions to enhance satisfaction.
Compile and verify customer data and prepare invoices to be sent to customers
Record and process invoices for accounts payable
Maintained documentation for accounts receivable, ensuring accurate financial records.
Verified accuracy of billing data and corrected discrepancies.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Interacted with customers to resolve billing disputes and respond to inquiries.
Handled account payments and provided information regarding outstanding balances.
Monitored outstanding invoices and performed collections duties.
Assisted customers with inquiries through incoming phone calls, enhancing overall customer support.
Answer inquiries from employees and customers
Collaborated with accounting team to reconcile accounts and maintain financial accuracy.
Conducted regular audits of billing records, identifying errors and implementing corrective actions.
Coordinated with vendors to resolve payment issues, enhancing supplier relationships and trust.
Developed reports on billing trends, providing insights for process improvement initiatives.
Implemented streamlined billing procedures, improving overall efficiency in workflow management.
Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
Trained new staff on billing software and company policies, fostering a knowledgeable team environment.
Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
Optimized billing department's digital filing system, improving document retrieval times.
Prepare internal and external memorandums
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company's reputation for professionalism in handling personal data.
Track purchases of fixed assets
Optimized billing department's digital filing system, improving document retrieval times.
Payroll Clerk
2 Years 1 Month
SCR Medical Transportation, Inc. | 05.2000 - 06.2002
Transmit payroll data to the accounting department for processing
Transfer driver trip information from MS Excel to ADP for payment
Conducted weekly training sessions with new hires on payroll procedures
Provide oral and written employment verifications
Compiled driver trips daily and entered data into MS Excel for accurate tracking
Counted transit cards daily to maintain accurate inventory levels
Completed various tasks assigned by supervisor
Education
Associate Degree - Executive Accounting
Northwestern Business College | Hickory Hills, IL | 06-2000