Devin Smith
Mount Sterling
Summary
Always eager to learn and work hard with over 10 years of experience working with the public in a professional or medical type setting, also a vast knowledge of processing billing, accounting, and data entry.
Overview
16
16
years of professional experience
2004
2004
years of post-secondary education
Work History
Payroll Manager, Human Resources
Golden Good Shepherd Home
Golden
06.2025 - Current
- Processed payroll for employees using automated payroll systems.
- Ensured compliance with payroll regulations and company policies.
- Maintained accurate employee records and payroll documentation.
- Responded to employee inquiries regarding payroll issues promptly.
- Onboarded new employees in time reporting and payroll systems.
- Managed the processing of new hires and terminations in the payroll system.
- Managed payroll for temporary, hourly, and salaried employees.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Maintained detailed records of all wage calculations and deductions.
- Calculated overtime, vacation sick hours, and other categories of time.
- Performed quality checks on final payrolls prior to their transmission or distribution.
- Processed employee rehires, transfers, terminations and withholdings.
- Processed requests from employees related to direct deposit enrollment or address changes.
- Resolved discrepancies between payroll records and timekeeping systems.
Dental Assistant
AA Dental Care
Quincy
08.2022 - 06.2025
- Assisted dentists during procedures, ensuring smooth workflow and patient comfort.
- Prepared examination rooms with necessary instruments and equipment for each appointment.
- Educated patients on oral hygiene practices and post-procedure care instructions.
- Sterilized dental tools and equipment, following safety protocols and regulations.
- Managed patient records, maintaining accuracy and confidentiality at all times.
- Communicated effectively with patients to address concerns and answer questions promptly.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Educated patients on treatment procedures and post-procedure home care.
Billing Specialist
Dr.Alan Stoll
Hannibal
04.2017 - 08.2022
- Processed insurance claims and patient billing inquiries efficiently.
- Maintained accurate patient records and billing information in electronic systems.
- Collaborated with healthcare providers to resolve billing discrepancies promptly.
- Answered customer inquiries regarding billings, payments, account status.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Calculated billing charges, prepared and submitted claims to insurance companies.
Billing Specialist
MBR
Quincy
01.2012 - 04.2017
- Processed patient billing information accurately and efficiently.
- Managed insurance claims submissions and follow-ups.
- Maintained organized financial records for patient accounts.
- Reviewed account discrepancies and resolved issues effectively.
- Worked with team members to identify and develop process improvements.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved discrepancies between customers' remittances and invoices received.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Performed additional duties as assigned by management team.
- Collected, posted and managed patient account payments.
- Maintained accounting ledgers by verifying and posting account transactions.
Dental Assistant/Front Desk Receptionist
Dr.Colette Miller
Quincy
12.2009 - 01.2012
- Assisted oral surgeon during procedures, ensuring instruments were ready and sterile.
- Maintained accurate patient records using dental practice management software.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Managed patient appointments, confirming scheduling and handling cancellations efficiently.
- Prepared treatment rooms by sterilizing tools and organizing necessary materials.
Education
CPR
Adams County
03.2025 - 03.2025
Coronal Polishing, Sealants, Sedation Monitoring
SIU School of Dental Medicine
01.2022 - 01.2022
Complete Dental Assisting / Office Management
Heartland Dental
04.2005 - 04.2006
Pittsfield High School
Pittsfield, ILSome College (No Degree) - Business Administration
John Wood Community College
Pittsfield, ILSkills
- Payroll administration
- Automated payroll systems
- Compliance regulations
- Employee record management
- Problem solving
- Effective communication
- Data entry
- Attention to detail
References
References available upon request.
Timeline
Payroll Manager, Human Resources
Golden Good Shepherd Home
06.2025 - Current
CPR
Adams County
03.2025 - 03.2025
Dental Assistant
AA Dental Care
08.2022 - 06.2025
Coronal Polishing, Sealants, Sedation Monitoring
SIU School of Dental Medicine
01.2022 - 01.2022
Billing Specialist
Dr.Alan Stoll
04.2017 - 08.2022
Billing Specialist
MBR
01.2012 - 04.2017
Dental Assistant/Front Desk Receptionist
Dr.Colette Miller
12.2009 - 01.2012
Complete Dental Assisting / Office Management
Heartland Dental
04.2005 - 04.2006
Pittsfield High School
Some College (No Degree) - Business Administration
John Wood Community College