Devin Morris

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Developed rapport with regular patrons to foster sense of community within establishment.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Backed up servers by checking on tables and retrieving items for guests.
• Opened and closed seating sections according to volume of guests.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Provided patrons with estimated waiting times during peak service hours.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Advised customers about special offerings and menu items to help drive sales.
• Took initial drink orders and relayed information to wait or bar staff.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Developed rapport with regular patrons to foster sense of community within establishment.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Answered phone calls to take orders, give information and document reservations.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Backed up servers by checking on tables and retrieving items for guests.
• Opened and closed seating sections according to volume of guests.
• Seated patrons based on guest preferences and seating availability.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Took initial drink orders and relayed information to wait or bar staff.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Organized and managed various event logistics.

Executed various physically demanding tasks.

• Reduced food waste by closely monitoring product inventory and properly storing items.
• Ensured customer satisfaction with timely and accurate order preparation.
• Collaborated with kitchen team for smooth service during high-volume periods.
• Consistently met or exceeded daily sales targets through efficient menu item execution and portion control.
• Enhanced grilling efficiency by maintaining clean and organized workstations.
• Increased safety by adhering to proper food handling practices and sanitation guidelines.
• Kept equipment in optimal condition via regular cleaning, inspection, and maintenance routines.
• Optimized workflow during peak hours by prioritizing tasks based on current order volumes.
• Maintained consistent quality through thorough meat temperature checks and seasoning adjustments.
• Boosted teamwork by actively assisting colleagues in various kitchen tasks as needed.
• Streamlined grill station operations, effectively managing multiple orders simultaneously.
• Upheld company standards for food quality by consistently following established recipes for each menu item.
• Implemented new grilling techniques learned from industry workshops for continuous improvement in food quality.
• Cleaned and maintained kitchen equipment regularly.
• Maintained clean, organized grill stations for hygienic, orderly food preparation.
• Restocked and rotated food items according to expiry dates to minimize waste.
• Provided support to crew members, facilitating quick food preparation and delivery.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Disposed of trash and recyclables each day to avoid waste buildup.