Devin Dellamano
Edwardsville
Summary
Dynamic Production Support Engineer with a proven track record at Boeing, adept at implementing system improvements and optimizing codebases. Skilled in root cause analysis and effective communication, I enhance software functionality while ensuring high-quality standards. Experienced in GitLab CI/CD and Agile methodologies, I drive continuous improvement in complex environments.
Overview
8
8
years of professional experience
Work History
Production Support Engineer
Boeing
Hazelwood
12.2025 - Current
- Implement bug fixes or system improvements based on what the hardware team needs.
- Migrated projects to GitLab.
- Analyzed user feedback to refine application functionality and improve user experience.
Flight Simulation Software Engineer
Boeing
Berkeley
05.2022 - 11.2025
- Updated projects to comply with the VS2022 compiler instead of the VS2015 compiler.
- Created and maintained GitLab pipelines and YAML files for our repositories.
- Maintained and optimized existing codebases, ensuring high-quality standards.
- Performed root cause analysis for software defects and implemented corrective actions.
- Helped run and maintain our lab environment.
- We continuously improved and updated our flight simulation software and tools.
- Collaborated with cross-functional teams to enhance software functionality and performance.
- Migrated projects from ClearCase to Git/Bitbucket.
- Converted C++ Windows projects to Linux.
- Designed and implemented software solutions for flight simulation systems.
Product Reliability Engineer
Infosys Ltd
09.2021 - 05.2022
- Provided support and ensured three environments were up and running 24/7.
- I ran meetings when environments were down to get them back up and running again.
- Generated reports after each deployment to the three environments.
- Coordinated reliability testing efforts, ensuring alignment with project timelines and objectives.
- Developed and documented standard operating procedures for maintenance and reliability tasks.
- Designed and executed test plans to evaluate product reliability under various conditions.
- Conducted reliability assessments on equipment and systems to identify potential failures.
- Performed root cause analysis on software failures to develop effective solutions.
Production Support Analyst
Infosys Ltd
08.2020 - 09.2021
- Generated analytical and statistical reports.
- Tracked production bugs from the initial find to the final fix.
- Responded to emergency production calls/issues in a timely fashion.
- Provide technical support and debugging for a new insurance application that utilizes React for the front end, and Java, Scala, Gradle, Docker, and Kafka for the back end.
- Monitored system performance to identify and resolve issues proactively.
- Responded to production incidents with urgency, minimizing downtime and impact.
- Collaborated with development teams to troubleshoot and resolve application bugs.
- Analyzed user-reported issues to determine root causes and implement fixes.
Technical Analyst
Infosys Ltd
03.2018 - 08.2020
- Coordinated Agile projects between the onsite and the offshore project teams.
- Designed and implemented services to determine if a property inspection was needed using Java and CRUD operations.
- Designed and implemented services to manage tasks in Microsoft Dynamics using Java, JavaScript, XML, SQL, and CRUD operations in Eclipse.
- Collaborated with cross-functional teams to ensure timely project deliverables and effective communication.
Full Stack Developer
Revature
01.2018 - 03.2018
- Created a single-page application that simulated an employee refund process.
- Transition a monolithic application into a microservices application utilizing Angular and Java.
- Worked in a small team to develop a social networking website using Java, JavaScript, and SQL for the back end, and Angular for the front end.
- Developed and maintained web applications utilizing Angular, Java, and SQL for dynamic content management.
- Designed and implemented RESTful APIs for seamless data exchange between front-end and back-end systems.
Education
Bachelor of Science - Game Development And Programming
Full Sail University
Orlando09-2016
Skills
- 3D game development
- Agile methodology
- API programming
- Atlassian
- Atlassian Confluence
- Atlassian JIRA
- Automation scripting
- Bash scripting
- Bitbucket
- Beyond compare
- C# scripting
- C programming language
- Compilers
- Compiler technologies
- Compiling code
- Computer hardware
- Computer hardware installation
- Computer programming
- Conducting meetings
- C Sharp (programming language)
- Daily scrum
- Datadog
- Data merging
- Debugging
- DevOps
- Docker (software)
- Docker container
- dockerfile
- Docker Swarm
- Eclipse IDE
- Extensible Markup Language (XML)
- Game AI
- Game animation
- Game engine programming
- Gameplay programming
- Game programming
- Game technology
- Git
- Git Bash
- Git Extensions
- GitHub
- GitLab
- GitLab CI/CD
- GNU Compiler Collection (GCC)
- Group meetings
- IBM Rational ClearCase
- IBM Rational ClearQuest
- Java
- JavaScript
- JavaScript API
- Linux programming
- Meeting management
- Meeting organization
- Meeting planning
- Meeting presentations
- Merging files
- Microservices architecture
- Multiplayer games
- Multithreading
- NuGet
- PC hardware
- Python (programming language)
- Rest API testing
- Rest client
- RESTful APIs
- Restful web services
- scheduling meetings
- scripting
- Scripting languages
- Simulation development
- Simulation models
- Simulation programming
- Simulation software
- Software debugging
- Source (game engine)
- spring
- Spring framework
- SQL
- Threading
- Thread programming
- Tortoise Git
- Unity3D
- Unity C#
- Unity game engine
- Unreal Engine
- Video game software
- Video game programming
- Visual code
- Visual Studio
- Web APIs
- Windows API
- Agile methodologies
- Software development life cycle
- Root cause analysis
- Application troubleshooting
- Bug tracking
- Git version control
- System performance monitoring
- Effective communication
- Collaborative teamwork
- Time management
- Adaptability
- Flexible problem solving
- Application monitoring
- Performance tuning
- Software deployment
- Continuous integration
- Software engineering
- Training and mentoring
- Project management
Timeline
Production Support Engineer
Boeing
12.2025 - Current
Flight Simulation Software Engineer
Boeing
05.2022 - 11.2025
Product Reliability Engineer
Infosys Ltd
09.2021 - 05.2022
Production Support Analyst
Infosys Ltd
08.2020 - 09.2021
Technical Analyst
Infosys Ltd
03.2018 - 08.2020
Full Stack Developer
Revature
01.2018 - 03.2018
Bachelor of Science - Game Development And Programming
Full Sail University