Detria Estena Brown Walker
Bolingbrook
Overview
2027
2027
years of professional experience
Work History
Customer Accounts Specialist
Chryso GCP
Downers Grove, IL
2022 - Current
- Managed customer accounts, ensuring accurate data entry and updates in CRM system.
- Coordinated communication between clients and internal teams to resolve inquiries efficiently.
- Developed process improvements to enhance customer satisfaction and retention strategies.
- Analyzed account trends to provide insights for proactive customer engagement initiatives.
- Trained new team members on account management protocols and software usage.
- Streamlined reporting processes, reducing turnaround time for account status updates.
- Collaborated with sales teams to align customer needs with product offerings effectively.
- Implemented feedback mechanisms to gather customer insights for service enhancement initiatives.
- Coordinated with sales teams to ensure seamless transition from prospecting to account management stages.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Evaluated customers' potential needs to make appropriate recommendations.
- Drafted letters, charts and financial reports to keep staff informed of progress.
- Maintained accurate records of customer interactions, ensuring timely follow-up on outstanding issues.
- Managed multiple customer accounts simultaneously, prioritizing tasks and managing time effectively.
- Reduced customer complaints by implementing effective communication strategies.
Education
High School Diploma - Business Administration
Westinghouse
Chicago, IL06.1987
Skills
Accessing customer needs Willingness to learn Empathy enthusiastic
Electronic Travel Authority Notification
- Dear Detria Estena Brown Walker
- Your application for an Electronic Travel Authority (subclass 601) was granted on 2024-04-04.
- Your Electronic Travel Authority is automatically linked to your passport. If your passport expires before you travel to Australia or your personal information detailed below does not match your passport, you must apply for a new Electronic Travel Authority using the information from your current passport. Otherwise you may experience delays or be refused entry to Australia.
- Important information on travel to Australia
- The Australian Government has implemented a number of arrangements in response to the COVID-19 pandemic. Information about these arrangements is updated regularly on our website.
- Please check the website for current arrangements prior to travelling covid19.homeaffairs.gov.au
- Application status: Electronic Travel Authority (subclass 601) Granted
- Visa Conditions
- 8115 – Business visitor activity
- 8201 – Maximum three months study
- 8527 – Tuberculosis free
- 8528 – No criminal conviction
- An explanation of each condition of this Electronic Travel Authority (subclass 601) is provided below.
- You can check these conditions at any time using the Visa Entitlement Verification Online (VEVO) Service. The four-digit number presented next to each condition above is used in VEVO to identify each condition that applies to this Electronic Travel Authority (subclass 601).
- Visa duration and travel
- Must not arrive after: 2025-04-04
- Length of stay: Three month(s) from the date of each arrival
- Travel: Multiple entries
- Visa Summary
- Name: Detria Estena Brown Walker
- Date of Birth: 1969-04-11
- Subclass: Electronic Travel Authority (subclass 601)
- Date of Grant: 2024-04-04
- Visa Grant Number: 7799961457579
- Passport (or other travel document) Number: 653014692
- Passport (or other travel document) country or jurisdiction: UNITED STATES
- Electronic Travel Authority (subclass 601) visa conditions
- Business visitor activity (visa condition 8115)
- Maximum three months study (visa condition 8201)
- Tuberculosis free (visa condition 8527)
- No criminal conviction (visa condition 8528)
- Information pack on domestic and family violence, sexual assault and forced marriage
- Character requirements
- What you can do on an ETA
- Useful Links
- Yours sincerely, Department of Home Affairs
- Sent to: ADLERWHITETWTD13@OUTLOOK.COM
- Sent on: 2024-04-04
Timeline
Customer Accounts Specialist
Chryso GCP
2022 - Current
High School Diploma - Business Administration
Westinghouse