Destiny Uriostegui

Roselle

Summary

Proven in enhancing customer experiences at Pirates Cove Theme Park, I excel in multitasking and team collaboration. Demonstrated ability to manage high-pressure situations and improve operational efficiency. Skilled in customer service and time management, I bring a flexible approach and a record of achievement in dynamic environments.

Overview

years of professional experience

Work History

Host/answering Phone Orders

5 Spice Kitchen

02.2023 - Current

Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Ride Attendant/cashier

Pirates Cove Theme Park

05.2022 - Current

Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
Gained expertise in operating multiple types of amusement rides while adhering to strict safety guidelines set forth by the company.
Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
Managed daily ride operations, including queue management and rider height verification for safety compliance.

Education

Associates - Psychology

College of DuPage

Glen Ellyn, IL

High School Diploma -

Lake Park High School

500 W Bryn Mawr Ave Roselle, IL 60172 United Stat

05.2023

Skills

Customer service
Team collaboration

Multitasking proficiency
Effective time management

Timeline