Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Spracklen

Effingham

Summary

Motivated and personable service worker with strong communication and problem-solving skills, backed by a solid background in customer service. Known for reliability, professionalism, and a proactive approach to addressing customer needs. Recovered from back surgery and now seeking a part-time position that is less physically demanding, where I can continue contributing to team success and organizational goals with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Barista

Joe Sippers Cafe & Roastery
06.2023 - Current
  • Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Assisted customers in selecting products, providing knowledgeable recommendations on menu items.
  • Collaborated with team members to meet daily service goals while maintaining customer satisfaction.
  • Engaged with customers to create a welcoming atmosphere, enhancing overall store experience.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Crew Member

Little Caesars Pizza
09.2022 - 07.2023
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Collaborated with team members to streamline operations and improve workflow efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Graduate Certificate - Entrepreneurship

Lake Land College
Mattoon, IL
08-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Active listener
  • Exceptional customer service
  • Decision-making
  • Quality control

Timeline

Barista

Joe Sippers Cafe & Roastery
06.2023 - Current

Crew Member

Little Caesars Pizza
09.2022 - 07.2023

Graduate Certificate - Entrepreneurship

Lake Land College

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Destiny Spracklen