Destiny Spracklen
Effingham
Summary
Motivated and personable service worker with strong communication and problem-solving skills, backed by a solid background in customer service. Known for reliability, professionalism, and a proactive approach to addressing customer needs. Recovered from back surgery and now seeking a part-time position that is less physically demanding, where I can continue contributing to team success and organizational goals with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Barista
Joe Sippers Cafe & Roastery
06.2023 - Current
- Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Assisted customers in selecting products, providing knowledgeable recommendations on menu items.
- Collaborated with team members to meet daily service goals while maintaining customer satisfaction.
- Engaged with customers to create a welcoming atmosphere, enhancing overall store experience.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Crew Member
Little Caesars Pizza
09.2022 - 07.2023
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Graduate Certificate - Entrepreneurship
Lake Land College
Mattoon, IL08-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Active listener
- Exceptional customer service
- Decision-making
- Quality control
Timeline
Barista
Joe Sippers Cafe & Roastery
06.2023 - Current
Crew Member
Little Caesars Pizza
09.2022 - 07.2023
Graduate Certificate - Entrepreneurship
Lake Land College