Destiny RIchardson

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Greeting and servicing everyone who comes in and out

• Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
• Provided exceptional customer service with empathetic listening and effective problem-solving skills.
• Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
• Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
• Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
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• Streamlined customer support processes for increased efficiency and faster resolution times.
• Operated in the Money Center, handling financial transactions ie money orders, wire transfers, bill payments, check cashing
• Processed refunds and exchanges.
• Assisted in training with new associates
• Did 5 months in AP training which required me to watch cameras, check receipt accuracy's, making sure everything in the store was running smoothly, greeted guests helped the with anything they needed,

Required to check everyone who comes in and out of the aircraft.

Had to write down badge numbers and manually check the just to make sure they werent handling anything they werent supposed to.

Approve vendors and allow them to enter safely on the aircraft.

Help ensure that the passengers boarding and getting off received any help they needed.