Destinee Owens
South Holland
Summary
Reliable professional with experience at TF North, excelling in effective communication and conflict resolution. Proven ability to enhance team performance and maintain high standards of sanitation. Adept at managing workflows and providing exceptional customer service, ensuring a positive experience for all patrons. Committed to continuous improvement and efficiency.
Overview
6
6
years of professional experience
Work History
Concession Worker
TF North
Calumet City
10.2019 - 10.2025
- Volunteered to make snacks, cook food, and serve.
- Communicated with consistency through performance.
Assistant Director
TF North
Calumet City
01.2023 - 03.2025
- Helped coach my students for Chicago Shakespeare Slam at Chicago Shakespeare Theatre.
- Helped coach my students during the second semester for competition drama.
- As assistant director and coach, my work included managing daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
Retail Associate
Lansing Public Library
Lansing
06.2021 - 06.2021
- Maintained store appearance by stocking shelves, organizing books, and cleaning counters.
- I provided customer service for anyone with questions.
- Engaged in high level physical activity.
- Ensured compliance with all company policies and procedures.
Education
Bachelor of Arts - Theatre
University of Illinois At Chicago
Chicago, IL05-2027
High School Diploma -
Thornton Fractional North High School
Calumet City, Illinois05.2023
Skills
- Effective communication
- Conflict resolution
- Reliability and punctuality
- Maintaining equipment
- Process improvement
- Efficient work pace
- Sanitation and cleanliness
- Comfortable standing for long time periods
- Listening and comprehension
- Customer response
- Late-night shift availability
- Workspace maintenance
- Basic math
Training
Illinois Youth Investment Program, Calumet City, IL, 06/21, Participant, Explored different scenarios to expand decision making abilities., Completed pre and post assessment to establish level of learning., Created resume and cover letters according to best practices., Practiced penmanship to improve strength and writing skills through assignments., Participated in learning Life skills, Employment, Math, and English.
Hobbies
- Acting, singing, songwriter, producer, writer, exercise, walking in parks, traveling, beach, K-dramas (rom-com, action), eating out, taking pictures, and spending time with my family.
Timeline
Assistant Director
TF North
01.2023 - 03.2025
Retail Associate
Lansing Public Library
06.2021 - 06.2021
Concession Worker
TF North
10.2019 - 10.2025
Bachelor of Arts - Theatre
University of Illinois At Chicago
High School Diploma -
Thornton Fractional North High School
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