Desmond Roberts
Joliet
Summary
Detail-oriented office associate with expertise in file organization and document management. Proficient in data entry and report preparation, contributing to streamlined workflows and improved team collaboration.
Overview
19
19
years of professional experience
Work History
General Office Associate
The Home Depot Inc
Joliet, IL
01.2016 - 01.2026
- Assisted in the training of new hires, helping them quickly acclimate to their roles and responsibilities.
- Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
- Collaborated inter-departmentally to assist with workflow and gather reports and data.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Opened and closed trailers for outbound shipments
- Created inbound packets for receiving
Receiving Clerk
GENCO
Romeoville, IL
09.2014 - 06.2015
- Received, inspected, and documented incoming shipments to ensure accuracy and quality standards.
- Operated scanning equipment to track inventory movement within warehouse systems.
- Collaborated with team members to streamline receiving processes and improve workflow efficiency.
- Assisted shipping department with picking and staging freight
Warehouse Representative
Comcast/Xfinity
Romeoville, IL
05.2012 - 09.2014
- Conducted product testing and code loading
- Packaged and staged products
- Cleaned and inspected equipment
Relief Manager
Public Storage
Bolingbrook, IL
04.2011 - 06.2012
- Maintained property grounds and storage units
- Rented storage units and sold packing and moving supplies
- Communicated with customers regarding their storage unit accounts(delinquencies, liens, auctions, promotions)
- Assisted property managers during peak business season
Department Manager
Walmart
Romeoville, IL
05.2007 - 01.2011
- Led daily operations to optimize productivity and enhance customer satisfaction.
- Trained and mentored staff on best practices for inventory management and customer service.
- Implemented process improvements to streamline workflows and reduce operational costs.
- Analyzed sales data to identify trends and adjust department strategies accordingly
- Interviewed potential hires
- Assisted in adjacent departments
- Helped coordinate special store events and product promotions
- Communicated with vendors and service providers
Education
High School Diploma -
Proviso East
Maywood, IL06-1997
Skills
- File organization
- Reception duties
- Data entry
- WMS, Excel, Outlook, YMS
- Document management
- Report preparation
- Strong problem solver
Timeline
General Office Associate
The Home Depot Inc
01.2016 - 01.2026
Receiving Clerk
GENCO
09.2014 - 06.2015
Warehouse Representative
Comcast/Xfinity
05.2012 - 09.2014
Relief Manager
Public Storage
04.2011 - 06.2012
Department Manager
Walmart
05.2007 - 01.2011
High School Diploma -
Proviso East