Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Desiree Martinez

Waukegan

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. High-performing labor worker bringing energetic approach and superior work ethic to effectively handle fast-paced production. Keeps machinery operating with regular attention to settings and maintenance needs. Supports team members by efficiently restocking supplies, cleaning up work areas and moving finished work down production line. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Data Entry/Medical Courier

Anesthesia Management Partners
01.2015 - 05.2021
  • Logged in to hospital portals to print records to be coded and billed
  • Learned a variety of systems to gain knowledge in specific procedures to print appropriate documentation for the date of service
  • Experience with printing & scanning portals
  • Scanned batches that were coded or needed to be coded to get assigned & processed
  • Assigned coders to tasks in Croatia
  • Filing
  • Medical Documents am familiar with:
  • Face Sheet
  • Anesthesia Records
  • Operative Reports
  • Procedure Reports
  • Epidural Records
  • Acute Records
  • Streamlined data entry tasks for improved accuracy and reduced processing times.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
  • Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
  • Implemented new data entry software, leading to increased productivity and user satisfaction.
  • Trained new hires on company-specific data entry procedures, contributing to a smooth onboarding process.
  • Managed sensitive client information with strict adherence to confidentiality policies and industry regulations.
  • Supported business development efforts by providing accurate and timely reports based on entered data insights.
  • Medical courier
  • Documented daily production records, allowing management to track output trends and make informed decisions for future improvements.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.

Copy and Print Associate

Staples
11.2016 - 01.2018
  • Maintained high levels of accuracy while operating various printing machines, ensuring error-free output.
  • Enhanced customer satisfaction by efficiently handling print and copy tasks, ensuring top-quality work.
  • Streamlined workflow for increased productivity by organizing and prioritizing print projects.
  • Reduced customer wait time with effective multitasking and keen attention to detail.
  • Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.
  • Collaborated with team members to maximize efficiency, resulting in a more cohesive work environment.
  • Provided outstanding customer service by addressing inquiries and resolving issues promptly.
  • Managed inventory of supplies, keeping track of stock levels and placing orders as needed.
  • Trained new employees on company protocols, procedures, and equipment usage for smooth integration into the team.
  • Adhered to strict deadlines while maintaining high-quality output for all print projects.
  • Optimized digital file formats for best possible printing results through proper image resolution adjustments.
  • Ensured consistent branding across all printed materials by adhering to client guidelines.
  • Troubleshooting printer issues resulted in reduced downtime.
  • Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
  • Provided mounting and laminating support to preserve and protect documents and photos.
  • Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
  • Completed complex customer orders accurately and within quoted time limit.
  • Incorporated selling skills and product and service knowledge to meet customer needs.
  • Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
  • Moved and lifted up to 60 pounds to complete stocking and maintenance tasks.
  • Documented finished work to keep supervisors informed of production activities.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Associate/Front desk

Planet fitness
02.2021 - 05.2021
  • Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Assisted in training new team members on company policies and best practices for optimal performance.
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
  • Maintained confidentiality of sensitive guest information, adhering strictly to company privacy policies and regulations.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Increased member retention by fostering a supportive and motivating exercise environment.
  • Expanded gym membership base by conducting free community fitness events and demonstrations.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Production specialist

Abbott
09.2021 - 01.2023
  • Trained for AQL( acceptance quality limit)
  • Ensured quality of product using standard operating procedures, templates, training and supervision, and good judgment
  • Preformed all duties in a professional manner and worked as a member of a team
  • Preformed quality checks on production when doing kitting
  • Collaborating with team members to ensure excellent product delivery
  • Sealed, labeled and transferred completed containers to pallets for efficient shipping.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Random Quality inspection to ensure there is no defective components
  • Calculating production time and hubs preference percentage to ensure hub is preforming at correct manner
  • Improved production efficiency by streamlining assembly line processes and optimizing equipment usage.
  • Reduced manufacturing waste by implementing quality control measures and conducting regular inspections.
  • Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
  • Streamlined documentation practices to facilitate easy tracking of work orders, change requests, and quality control records.
  • Maintained compliance with industry regulations concerning environmental impact, workplace safety standards, and product quality requirements.
  • Provided technical assistance to other departments as needed to troubleshoot issues or support new product development initiatives.
  • Delivered quality products with effective use of control procedures and good inspection skills.
  • Helped shipping line by pre-assembling boxes to be filled with finished products.
  • Met customer demand by working extra shifts and consistently exceeding production quotas.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained organized work area by cleaning and removing hazards.
  • Collaborated with other departments to optimize production workflows.
  • Conducted comprehensive audits of production processes, identifying areas for improvement and optimizing efficiency.
  • Reduced product defects and non-conformities by providing regular feedback to manufacturing teams on areas requiring improvement.

Seasonal as Receptionist/Data Entry Clerk

D&R Tax Services And Associates
01.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.

Seasonal Construction Worker

DYCC GERNERAL CONSTRUCTION
10.2022 - Current
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Assisted in budget management by monitoring expenses and identifying cost-saving opportunities without compromising quality or safety standards.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Observed safety regulations on job sites to minimize accidents.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Helped with door and window installations.

Education

High School Diploma -

Waukegan High

Skills

  • Self-starter
  • Great Listener
  • Telephone Techniques
  • Works well with others
  • Effective questioning
  • Prioritization Abilities
  • Strong Communication
  • Highly Organized
  • Fast learner
  • Strong Work Ethic
  • Problem Solving Skills
  • Data Entry/ Processor
  • Billing
  • Inventory
  • Filing & Scanning Abilities
  • Experience in Medical Portals
  • Understand Medical Documents
  • Needed for Billing
  • Microsoft Excel
  • Microsoft word
  • Outlook
  • Cash Handling
  • Hospitality and Accommodation
  • Schedule Development
  • Production and Processing
  • Maintaining Clean Work Areas
  • Safety Awareness
  • Office Support
  • Basic Plumbing Knowledge
  • Customer Preferences
  • Hand Tool Operations
  • Hazardous Chemical Handling
  • New Construction and Remodeling
  • Flooring Installation
  • Team Collaboration
  • Work Site Preparation
  • Truck Loading
  • Power Washer
  • Labor Relations
  • New Employee Training
  • Social Perceptiveness

Languages

Spanish
Native or Bilingual

Timeline

Seasonal as Receptionist/Data Entry Clerk

D&R Tax Services And Associates
01.2023 - Current

Seasonal Construction Worker

DYCC GERNERAL CONSTRUCTION
10.2022 - Current

Production specialist

Abbott
09.2021 - 01.2023

Sales Associate/Front desk

Planet fitness
02.2021 - 05.2021

Copy and Print Associate

Staples
11.2016 - 01.2018

Data Entry/Medical Courier

Anesthesia Management Partners
01.2015 - 05.2021

High School Diploma -

Waukegan High

Similar Profiles

CREATE PROFILE
Desiree Martinez