DESIREE DESTIN
Wheeling,IL
Summary
Certified Nursing Assistant (CNA) with a strong background in customer service and college experience. Committed to providing compassionate care and support to patients, ensuring their comfort and well-being. Skilled in effective communication with diverse individuals, demonstrating exceptional interpersonal skills. Continuously seeking opportunities to contribute expertise in any work field, while remaining dedicated to continuous learning and professional growth.
Overview
8
8
years of professional experience
Work History
Field Trainer
Chicagoland Executives
11.2016 - 01.2018
- Worked with vendors to customize courseware to accommodate business needs.
- Built and maintained professional relationships with vendors and suppliers.
- Provided coaching and mentoring to a group of 5 employees.
Supervisor
Shopwoodmans
07.2019 - 07.2021
- Created over 15 employee schedules ensuring timely order processing.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
Preschool Teacher
Wheeling Park District
02.2022 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Aftercare Supervisor
Wheeling Park District
02.2022 - Current
- Collaborated with parents and school administration to address concerns and maintain open lines of communication regarding student progress.
- Trained new staff members in program procedures to ensure consistency across all classrooms in the aftercare program.
- Participated in staff meetings, case conferences, educational conferences and mandatory training to enhance professional and personal growth.
- Managed a team of aftercare staff, providing guidance, support, and feedback to ensure high-quality care for students.
- Improved student behavior through consistent enforcement of rules and positive reinforcement techniques.
- Collaborated with staff to establish client's aftercare needs.
Education
Highschool Diploma -
Evanston Twp High School
Evanston, IL2011
Bachelor Of Health Science -
Harper College
Palatine, ILSkills
- Computer Skills
- Customer Service
- Communication
- Management
- Supervisor
- Office Assistant
- Bilingual
- Customer Care
- Customer Support
- Call Center
- Assistant Manager Experience
- Time Management
- Order Fulfillment
- Management Experience
- Leadership Experience
- Supervising Experience
Additional Information
Professional references upon request
Assessments
- Problem Solving, 06/01/19, Proficient
- Attention to Detail, 05/01/19, Familiar
Languages
Haitian Creolé
Full Professional
Timeline
Preschool Teacher
Wheeling Park District
02.2022 - Current
Aftercare Supervisor
Wheeling Park District
02.2022 - Current
Supervisor
Shopwoodmans
07.2019 - 07.2021
Field Trainer
Chicagoland Executives
11.2016 - 01.2018
Highschool Diploma -
Evanston Twp High School
Bachelor Of Health Science -
Harper College
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