DeShawna Ladeairous

• Lead and manage a team of 9 Associate Underwriters in a hybrid environment.
• Structured and supervised training for new Associate Premier Underwriters
• Oversee underwriting processes, ensuring compliance and high quality standards.
• Develop comprehensive audit plans based on risk assessments and departmental needs.
• Collaborated with cross-functional teams to streamline workflows and reduce processing times.
• Train and mentor junior underwriters, fostering professional development and enhancing team performance.
• Conduct training for Chubb Associate Program participants.

Responsible for the growth and profitability of $24,000,000 book of business consisting of Ohio and Minnesota producers
• Mentored Junior Underwriters and Associate Underwriters in underwriting acumen, fostering professional growth
• Evaluated position papers to ensure clarity to enhance efficiency and accuracy
• Presented WebEx desk shadowing trainings for team members in the Chubb Associate Program
• Served as a reference for position papers and authority guidance for the Chicago Underwriting Center
• Grew written premium by 5% in 2022 for my book of business
• Financial retention improved by 6% in 2022 for my book of business
• Grew written premium by 3% in 2021 for my book of business
• Grew new written premium year over year by 35% in 2021 for my book of business

• Coordinated internal audits to ensure compliance with regulatory standards and company policies.
• Analyzed audit results to identify potential areas of risk and propose mitigation strategies.

• Coordinated self-audit course of action for the Chicago Underwriting Center
• Trained new self-audit coordinators on the self-audit process and supporting systems
• Initiated and presented quarterly WebEx trainings for the Regional Underwriting Teams on the self-audit findings with education on how to improve technical underwriting and documentation.

• Managed and drove growth and retention for the Kentucky and Tennessee territories, ensuring profitability and client satisfaction.
• Supported onboarding and training of new underwriters, sharing best practices and technical expertise to strengthen team performance.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.

• Facilitated the management of a $45.5M book of business, focusing on accounts valued at $50K+ in premium.
• Served as subject matter expert for workflows and guidelines.
• Trained and mentored new Associate Underwriters and Junior Underwriters.
• Facilitated onboarding for new VIP Underwriters.

• Managed a $26M book of business, focusing on profitability and growth.
• Consistently ranked in the top three for new business in 2008; top new business underwriter for two months in 2007.
• Wrote 30+ new accounts with premium over $15K in both Q3 and Q4 of 2006.
• Met 2006 growth goal in a $23M territory.
• Assisted in training new underwriters and underwriting assistants.
• Developed and delivered Producer Management and newline training for associates.