Deseria Booker
Chicago
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
1
1
year of post-secondary education
15
15
years of professional experience
Work History
USPS
City Carrier Assistant
Chicago
01.2021 - Current
- Deliver mail to residential and business addresses daily, meeting community needs.
- Adapt to delivery methods for urban conditions while managing collections on foot or by vehicle.
- Sort moderate to heavy mail loads for distribution.
- Resolve customer inquiries swiftly, fostering strong client relationships.
- Operate postal vehicles in compliance with safety protocols consistently.
- Ensure timely delivery through meticulous organization of mail distribution processes.
- Provide exceptional service by assisting customers with diverse mail-related issues.
Lead Lunch Room Attendant
Chicago Public Schools
Chicago
10.2017 - 01.2022
- Monitored adherence to nutritional compliance standards throughout meal distribution process.
- Implemented training programs that enhanced cafeteria staff service quality.
- Developed alternative menus addressing food allergies in response to student feedback.
- Enforced lunchroom policies to foster respect and reduce conflicts among students.
- Ensured sanitation of lunchroom spaces, including trays and utensils.
- Exercised strategic conflict resolution techniques to address issues effectively.
Ramp Agent
Delta Airlines
South Bend
09.2016 - 09.2017
- Loaded and unloaded baggage from aircraft to ensure timely departures.
- Operated ground support equipment to facilitate aircraft servicing and passenger transfer.
- Conducted safety checks on equipment and facilities to maintain operational standards.
Customer Service Cashier
McDonald’s
Chicago
09.2011 - 09.2016
- Process customer orders accurately and efficiently at a fast-paced environment.
- Handle cash transactions and maintain accurate cash drawer throughout shifts.
- Provide friendly and helpful service to enhance customer satisfaction and loyalty.
Education
Associate of Applied Science - Project Management & Applied Science
IBT Careers
Chicago, IL 10.2025 - 07.2026
Associate of Arts - Social Work
Truman College
Chicago, IL 06.2026 - 07.2026
Skills
- Project management
- Data analysis
- Research methodologies
- Planning
- Microsoft office
- Time management
- Multitasking Abilities
- Team collaboration
- Supervision and leadership
- Verbal communication
- Communication
- Administrative assistance
- Microsoft Office proficiency
Certification
Notary Public
Timeline
Associate of Arts - Social Work
Truman College
06.2026 - 07.2026
Associate of Applied Science - Project Management & Applied Science
IBT Careers
10.2025 - 07.2026
USPS
City Carrier Assistant
01.2021 - Current
Lead Lunch Room Attendant
Chicago Public Schools
10.2017 - 01.2022
Ramp Agent
Delta Airlines
09.2016 - 09.2017
Customer Service Cashier
McDonald’s
09.2011 - 09.2016