Summary
Overview
Work History
Education
Skills
Timeline
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Derrick Hooker Jr.

DeKalb,IL

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Operations Manager

CEVA Logistics Inc.
11.2022 - Current
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expenses without compromising customer service levels.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Conducted future planning to obtain sufficient materials to accomplish a mission.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Developed and executed training programs for employees, improving overall safety awareness and compliance.
  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
  • Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.

Operations Manager

Target
05.2017 - 11.2022
  • Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
  • Organized preventive maintenance to reduce downtime and line shutdown or production delays.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • I trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Prioritized simultaneous projects to perform effectively under shifting deadlines in a fast-paced environment.
  • Led meetings with departmental managers to review project status, propose changes, and draft action plans.

Education

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
12.2019

Skills

  • Audit Coordination
  • Inventory Control
  • Material Flow Management
  • Policies and Procedures Implementation
  • Waste controls
  • Production planning
  • 5S
  • Systems Implementations
  • CPR Certified
  • OSHA Safety Compliance
  • Safety program development
  • Training Program Development
  • Accident investigation
  • Workflow Optimization
  • Document Control

Timeline

Operations Manager

CEVA Logistics Inc.
11.2022 - Current

Operations Manager

Target
05.2017 - 11.2022

Bachelor of Science - Psychology

University of Phoenix

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Derrick Hooker Jr.