Derek Palmer
Huntley
Summary
With 19 years of experience in multi-unit leadership roles at Best Buy, I consistently demonstrate exceptional performance. My strong retail background includes expertise in sales, new store openings, front-of-house and back-of-house operations, and training and development. Throughout my extensive 30-year career, I achieve award-winning performance by effectively growing revenue, increasing profitability, reducing costs, minimizing turnover, and cultivating future leaders within the organization.
Overview
24
24
years of professional experience
Work History
CEMIT
Floor & Decor
01.2025 - Current
- Analyzed sales data for strategic planning and resource allocation.
- Motivated staff to achieve store goals for enhanced sales productivity.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Established a welcoming atmosphere to encourage repeat business.
General Store Manager
Dick's Sporting Goods
01.2023 - 01.2025
- Drove company objectives in profit and loss control, sales performance, and customer satisfaction
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Defined a clear vision and strategy in order to communicate expectations
- Demonstrated flexible leadership style to foster team member engagement including recognition
- Held all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
Loan Officer
Change Mortgage, Loandepot, New American, Citywide
01.2022 - 12.2022
- Determining all applicable ratios and metrics and set up debt payment plans
- Individual Production exceeded 9 million dollars per year
- Recommended loan approvals and denials based on customer loan application reviews
- Submitted loan applications to underwriter for verification and recommendations
District Manager
Best Buy Mobile
01.2009 - 01.2012
- Responsible for managing and motivating up to 16 Store Managers and 100+ employees within a broad market to achieve operating results, growth objectives, and overall financial performance goals while maintaining fiscal responsibility
- The District Manager works closely with other retail partners on development of Store Managers and all Best Buy Mobile Employees and is accountable for creating a positive and efficient environment to deliver on the value proposition that Best Buy Mobile promises
- Co-Created National Sales Strategy to improve overall business results and selected to support Macy's SWAS concept
District Field Support Manager
Field Operations
01.2005 - 01.2009
- Merchandising, and Inventory functions for an assigned district and/or group of retail stores with revenues totaling $650 million
- Supports achievement of overall organization, territory, and district sales, customer service, financial, merchandising and inventory goals by analyzing and inspecting current state, strategically and in partnership with store leadership developing plans to enhance profitable growth with focus on people development as a means of getting movement and building long term results
General Manager
Best Buy
01.2001 - 01.2005
- Led a store with revenues up to $63 Million with 300+ employees within a standard operating platform to achieve maximum profitability
- Maintained a positive employee environment, customer satisfaction and loyalty, and demonstrated company values and business image of the company while providing leadership to the entire store staff
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
Education
Santa Ana College
Santa Ana, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Team leadership and coaching
- Store merchandising
- Retail inventory management
- Goals and performance
- Leadership development
Accomplishments
- Recently Achieved the #2 National Store Ranking within 2 years for Inventory Management
- Successfully added $1.1 Million in Sales Volume with a profit generating increase of $725,000 to the P&L
Accomplishments - Awards
- 1997, #1 in the Company in Labor Management
- 2001, Regional Sales Banner Winner
- 2005, Astronaut Award Winner for Innovation
- 2005, #1 General Manager in the Company for Employee Retention
- 2009, #1 District Field Support Manager in the Company for Branded Payments Performance
- 2010, Territory Growth Summit Innovation Award Winner
- 2011, Territory Growth Summit Innovation Award Winner
- 2013, National Achievers Event District Manager Winner District 530
- 2013, National Sales Growth Award Winner
- 2014, National Achievers Event District Manager Winner District 503
- 2014, National Sales Growth Award Winner
- 2015, #1 District in Shrink and Wireless Write-Off Management
- 2016, #2 YTD Ranked District in Sales Growth and Profitability
Timeline
CEMIT
Floor & Decor
01.2025 - Current
General Store Manager
Dick's Sporting Goods
01.2023 - 01.2025
Loan Officer
Change Mortgage, Loandepot, New American, Citywide
01.2022 - 12.2022
District Manager
Best Buy Mobile
01.2009 - 01.2012
District Field Support Manager
Field Operations
01.2005 - 01.2009
General Manager
Best Buy
01.2001 - 01.2005
Santa Ana College
Similar Profiles
Gael VazquezGael Vazquez
Warehouse Associate at Floor & DecorWarehouse Associate at Floor & Decor
Tony MantoTony Manto
Department Manager at Floor & DecorDepartment Manager at Floor & Decor
Stephen Breen Jr.Stephen Breen Jr.
Assistant Department Manager at Floor & DecorAssistant Department Manager at Floor & Decor
Michael MaranoMichael Marano
Assistant Department Manager at Floor & DecorAssistant Department Manager at Floor & Decor
Kyle SextonKyle Sexton
Delivery Driver at Uber EatsDelivery Driver at Uber Eats