Derek Malloy
Chillicothe
Summary
Security professional with extensive experience in safety compliance and conflict resolution at The Players Club Association. Demonstrated leadership in team management, customer service enhancement, and training program implementation. Recognized for reliability and meticulous attention to detail, ensuring a secure environment and high professionalism standards.
Overview
10
10
years of professional experience
Work History
Door Dasher
DoorDash
Chillicothe
11.2025 - Current
- Delivered food promptly to customers using DoorDash app navigation.
- Communicated effectively with customers regarding delivery status and updates.
- Ensured food quality and safety during transportation to maintain standards.
- Resolved customer inquiries and issues to enhance satisfaction experience.
- Collaborated with local restaurants to optimize order pickup processes.
- Managed time efficiently to balance multiple deliveries in busy periods.
Gas Station Attendant
Beck’s Gas Station
Chillicothe
03.2025 - 11.2025
- Maintained a clean and orderly workstation, ensured accurate cash handling and maintain a balanced register at the end of each shift, maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures and enhanced customer satisfaction by providing efficient and friendly service.
- Operated fuel pumps and provided efficient service to customers.
- Maintained cleanliness and organization of the gas station premises.
- Assisted customers with inquiries and resolved concerns promptly.
Security Officer
Grand Bay
Longboat Key
10.2019 - 01.2025
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Conducted regular patrols to identify and address potential security threats.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Collaborated with local law enforcement on emergency response protocols.
- Trained new security staff on procedures and safety regulations effectively.
- Responded promptly to alarms and incidents, ensuring swift resolution actions.
- Assisted in developing security policies to enhance overall safety measures.
- Provided excellent customer service while interacting with employees and visitors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Security Officer
Sea Place
09.2018 - 10.2019
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify and address potential security threats.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Identified suspicious activity to determine appropriate response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Security Supervisor
The Players Club Association
11.2015 - 10.2018
- Supervised daily security operations ensuring safety for members and guests.
- Trained and mentored security personnel on procedures and protocols.
- Conducted regular inspections of premises to identify potential security risks.
- Developed and implemented training programs for new security team members.
- Monitored surveillance systems to detect suspicious activities or behavior.
- Responded promptly to incidents, documenting actions taken for review.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Provided security team leadership and contributed to on-call duties.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Led security team and contributed to on-call shifts.
- Recorded required data for incident reports and files.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Education
IVCC Community College - Computer Technology
IVCC Community College
05.2013
GED - General Education
Naperville, IL05.2001
Skills
- Order management
- Quality assurance
- App navigation
- Time management
- Safety compliance
- Conflict resolution
- Team collaboration
- Customer service
- Attention to detail
- Problem solving
- Multitasking
- Safety awareness
- Decision making
- Professional appearance
- Reliability and punctuality
- Dependability
- Valid driver's license
- Team player
- Flexible schedule
- Communication skills
- Smartphone operation
Timeline
Door Dasher
DoorDash
11.2025 - Current
Gas Station Attendant
Beck’s Gas Station
03.2025 - 11.2025
Security Officer
Grand Bay
10.2019 - 01.2025
Security Officer
Sea Place
09.2018 - 10.2019
Security Supervisor
The Players Club Association
11.2015 - 10.2018
IVCC Community College - Computer Technology
IVCC Community College