Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Cooke

Oaklawn

Summary

Dedicated supervisor known for strong conflict resolution and team coordination skills. Successfully ensured compliance with safety protocols while enhancing team performance and communication. Ready to leverage expertise to drive operational excellence.

Overview

2
2
years of professional experience

Work History

Safety/Security Supervisor

Menzies Aviation
Chicago
08.2025 - Current
  • Coordinated staff schedules to ensure optimal coverage during peak hours.
  • Supervised daily operations of ground handling services at airport.
  • Trained new employees on safety procedures and operational protocols to enhance readiness.
  • Monitored equipment performance and reported maintenance issues for timely resolution, ensuring operational readiness.
  • Ensured compliance with company policies, objectives, and communication goals.
  • Resolved interpersonal conflicts within team, fostering a harmonious work environment and enhancing collaboration.
  • Monitored employee attendance, addressing punctuality and absenteeism issues effectively.
  • Acted as liaison between upper management and staff, facilitating open communication to align team objectives with company goals.

Ramp Agent

Menzies Aviation
Chicago
08.2024 - 08.2025
  • Loaded and unloaded baggage from aircraft safely and efficiently.
  • Operated ground support equipment to facilitate efficient aircraft operations.
  • Coordinated with team members to achieve timely aircraft turnaround.
  • Followed safety protocols during ramp operations to maintain a secure environment.
  • Communicated with pilots and crew regarding baggage handling procedures.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Verified flight manifests to ensure accurate luggage loading onto planes.

Education

High School Diploma -

Reavis High School
Burbank, IL
05-2022

Skills

  • Safety compliance
  • Regulatory compliance
  • Operational oversight
  • Equipment maintenance
  • Performance monitoring
  • Team leadership
  • Team coordination
  • Problem solving
  • Conflict resolution
  • Attention to detail
  • Leadership qualities
  • Customer service

Timeline

Safety/Security Supervisor

Menzies Aviation
08.2025 - Current

Ramp Agent

Menzies Aviation
08.2024 - 08.2025

High School Diploma -

Reavis High School

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Derek Cooke