Deon Levy
Chicago
Summary
Detail-oriented delivery driver with strong skills in vehicle inspection and safety compliance. Proven track record of optimizing routes and enhancing customer service to ensure timely deliveries in all weather conditions.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Summit Delivery Company
Oakbrook Terrace
10.2025 - Current
- Delivered packages efficiently to various locations in a timely manner.
- Maintained vehicle cleanliness and performed routine inspections before deliveries.
- Communicated effectively with customers regarding delivery status and changes.
- Utilized GPS systems to navigate routes and optimize delivery schedules.
- Loaded and unloaded packages safely while adhering to company protocols.
- Collaborated with team members to coordinate multi-stop delivery routes effectively.
- Followed safety guidelines to ensure secure handling of all packages during transit.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer service complaints professionally, fostering trust and loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Informed customers of delays proactively to reduce support inquiries.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Inspected tires for proper inflation prior to each delivery route.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Reported delays and accidents to stations using telephones or two-way radios.
Ramp Agent
AGI
Chicago
09.2023 - 10.2025
- Loaded and unloaded baggage from aircraft efficiently and safely.
- Operated ground support equipment to facilitate aircraft operations.
- Coordinated with flight crews to ensure timely baggage handling, contributing to on-time flight departures.
- Trained new ramp agents on safety protocols and procedures to enhance workplace safety.
- Communicated with team members to streamline workflow during peak hours.
- Maintained cleanliness and organization of ramp area to uphold safety compliance and operational efficiency.
- Followed standard operating procedures for equipment use and maintenance.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Operated equipment to support on-ground operations in between flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Ensured proper weight balance on aircraft by placing heavy items in the aft of the plane.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Connected electrical power units and service hoses to aircraft.
- Monitored weather conditions regularly to adjust operations.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Worked in various weather conditions to ensure continuous airport operations.
- Adhered to strict timelines for the turnaround of flights.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tagged containers and boxes with identifying information for efficient tracking.
Delivery Driver
Northwest Inc
Oakbrook Terrace
07.2022 - 01.2023
- Delivered packages efficiently to various locations in a timely manner.
- Maintained vehicle cleanliness and performed routine inspections before deliveries.
- Delivered packages efficiently across designated routes in various weather conditions.
- Communicated with dispatch to confirm delivery schedules and update on route changes.
- Assisted in training new drivers on delivery procedures and safety protocols.
- Resolved customer inquiries related to deliveries with professionalism and courtesy.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Collaborated with team members to optimize delivery routes, enhancing overall delivery performance.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo safely to ensure timely deliveries.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Managed merchandise following product handling standards to ensure safety.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel levels throughout shifts and refueled as needed.
- Maintained accurate records of deliveries and collected payments to support operational efficiency.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Lead Custodian
Chicago Public Schools, Mark T. Skinner
Chicago
03.2006 - 03.2018
- Supervised cleaning staff, ensuring adherence to sanitation standards and enhancing overall facility cleanliness.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Developed cleaning schedules to optimize workflow and facility upkeep.
- Trained new custodians on safety protocols and proper equipment usage.
- Inspected facilities regularly to identify maintenance needs and address concerns.
- Implemented effective waste management practices for environmental compliance.
- Coordinated deep-cleaning projects during off-peak hours to minimize disruption.
- Collaborated with management to improve custodial procedures and service quality.
- Performed daily custodial duties, including sweeping, mopping, dusting, and waxing floors; cleaning windows; emptying garbage cans; and restocking supplies.
- Audited restrooms and common areas regularly, maintaining adequate supply levels and supporting operational efficiency.
- Trained new employees in proper use of cleaning products, equipment operation, safety procedures, and customer service protocols.
- Compiled reports detailing job performance metrics for custodial team members, facilitating performance reviews and improvement discussions.
- Supervised a team of custodians to ensure tasks were completed according to safety regulations and quality standards.
- Ensured compliance with all applicable health and safety regulations related to the use of hazardous chemicals or other materials used in the course of custodial duties.
- Assisted with event setup and teardown; moved furniture and equipment as requested by customers.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Maintained inventory of custodial equipment and materials; ordered additional supplies as needed.
- Waxed, treated and polished flooring and high-traffic surfaces to support longevity.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Resolved conflicts between employees in a professional manner; addressed customer complaints quickly and efficiently.
- Moved equipment and furniture to thoroughly clean space.
- Provided support in special projects such as carpet cleaning, floor refinishing, furniture moving, window washing.
- Coordinated with building management on facility repairs or upgrades that may impact custodial services.
- Inspected work areas regularly to identify potential hazards or maintenance needs.
- Investigated complaints from customers regarding cleanliness issues; identified causes and implemented solutions accordingly.
- Held monthly meetings with custodial staff to discuss upcoming projects, events and review any relevant changes in policies, procedures.
- Facilitated communication between department heads regarding shared resources or facilities usage requests.
- Performed landscaping tasks and removed litter to maintain grounds.
- Checked and stocked inventory throughout facility to meet expected demands.
- Provided feedback on employee performance reviews; provided guidance when needed to help employees improve their skillset.
- Monitored security systems; responded promptly to alarms or breaches in security protocol.
- Transported, repaired, cleaned and maintained furniture, presentation rooms and equipment.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Served as point-of-contact for external vendors providing services such as pest control or waste removal.
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Followed safety processes for all manual and electric cleaning equipment.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Notified managers of repair needs or additions to building operating systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Monitored building security and safety by locking doors or avoiding hazards.
- Checked inventory levels for cleaning supplies and created lists to ensure availability.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Education
High School Diploma -
Benjamin Franklin High School
Coconut Grove, FL06-2005
Skills
- Package handling
- Route optimization
- GPS navigation
- Vehicle inspection
- Loading and unloading
- Safety compliance
- DOT compliance
- Driver safety training
- Defensive driving techniques
- Clean motor vehicle record
- Safe driving record
- Maintained driving record
- Traffic laws
- Emergency response
- Forklift operation
- Pallet jack and hand truck operation
- Basic vehicle repair
- Communication skills
- Customer service
- Attention to detail
- Problem solving
- Conflict resolution
- Adaptability and flexibility
- Record keeping
- Dispatch communication
- Defensive driver training
- Responsible driver
- Vehicle cleaning and maintenance
- Package handling
- Safe driving
Languages
American sign language
Limited
Timeline
Delivery Driver
Summit Delivery Company
10.2025 - Current
Ramp Agent
AGI
09.2023 - 10.2025
Delivery Driver
Northwest Inc
07.2022 - 01.2023
Lead Custodian
Chicago Public Schools, Mark T. Skinner
03.2006 - 03.2018
High School Diploma -
Benjamin Franklin High School