Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennise Rocha

Arcola

Summary

Experienced Warehouse Processor with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

12
12
years of professional experience

Work History

Warehouse Processor II

Herff Jones
01.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Increased warehouse efficiency by streamlining inventory management processes.
  • Adapted quickly to changing priorities within the fast-paced warehouse environment, ensuring all deadlines were met consistently without compromising quality standards.
  • Expedited order fulfillment by prioritizing tasks based on shipment deadlines and customer requirements.
  • Reduced order processing times with the implementation of an effective organization system.
  • Maintained a safe and clean work environment through strict adherence to company safety policies and protocols.
  • Assisted in training new employees on warehouse procedures, contributing to a cohesive and efficient workforce.
  • Spearheaded cross-functional collaboration efforts between warehouse and other departments, fostering a more unified approach to operations.
  • Played an instrumental role in achieving company-wide productivity goals by consistently meeting and exceeding individual performance targets within the warehouse processing role.
  • Collaborated with team members to optimize workloads, increasing overall productivity levels.
  • Conducted regular audits of stock levels, maintaining optimal inventory counts for efficient operations.
  • Continually updated product knowledge to provide accurate information for inventory control purposes.
  • Ensured accurate and timely shipments by diligently checking orders for quality and completeness.
  • Improved customer satisfaction rates by carefully packaging items to prevent damage during transit.
  • Facilitated smooth communication between warehouse staff and management through clear and concise reporting of daily activities.
  • Implemented successful strategies for reducing product returns due to shipping errors or damage sustained during transportation processes.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Business Assistant

Wylie Dental Associates
12.2022 - 10.2024
  • Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
  • Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
  • Reviewed invoices, payment requests, and expense reimbursements prior to approval.
  • Engaged with customers to build business relationships.
  • Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.
  • Ensured compliance with industry regulations by staying up-to-date on relevant changes in laws or policies affecting business operations.
  • Enhanced customer experience using all omnichannel offerings.
  • Supported departmental goals through diligent research, data analysis, and preparation of comprehensive reports.
  • Enhanced team productivity by managing schedules, coordinating meetings, and overseeing travel arrangements.
  • Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
  • Maintained database systems to track and analyze operational data.
  • Enhanced clinic efficiency by streamlining appointment scheduling and implementing a new patient record system.
  • Managed inventory of dental supplies, ensuring proper stocking levels to maintain uninterrupted service delivery.
  • Collaborated with dental hygienists and assistants to ensure optimal patient care and smooth daily operations.
  • Developed customized treatment plans tailored to each patient''s unique needs and goals for optimal oral health outcomes.
  • Contributed to a positive work atmosphere by fostering open communication, providing constructive feedback, and supporting colleagues in their professional growth.
  • Maintained accurate and detailed patient records, ensuring compliance with regulatory guidelines and facilitating effective communication between team members.
  • Worked closely with insurance providers to verify coverage details for patients'' convenience before initiating treatments or procedures.
  • Cultivated positive relationships with patients, fostering trust and loyalty within the practice community.
  • Defined and enforced dental office policies and procedures.
  • Consulted with other dental professionals to deliver best patient care.
  • Developed and implemented treatment plans for patients based on diagnosis.

Order Data Entry

Herff Jones
01.2024 - 02.2024

Dental Business Assistant

Arlington Dental Clinic
09.2019 - 04.2020
  • Same Job Description as above.

Manufacturing Operator

Herff Jones
09.2013 - 05.2019
  • Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
  • Produced high-quality garments through careful monitoring of stitch quality and consistency.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
  • Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
  • Collaborated with team members to ensure smooth workflow and consistent productivity in a fast-paced environment.
  • Skills I learned:

-Set Sleeves

-Zipper Panel Both sides

-Hoods

-Inspection

Education

Arcola High School
Arcola, IL

Skills

  • Order picking
  • Shipping and receiving
  • Warehouse organization
  • Pallet jack handling
  • Packaging and labeling
  • Stock replenishment
  • Cycle counting
  • Heavy lifting
  • Barcode scanning
  • Work order processing
  • Teamwork and cooperation
  • Time management
  • Self-motivated and independent
  • Attention to detail
  • Package handling
  • Punctual and reliable
  • Warehousing operations
  • Effective communication
  • Verbal and written communication
  • Organization and prioritization
  • Relationship building
  • Data entry
  • Task prioritization
  • Material handling equipment
  • Shipment tracking
  • Warehouse software systems
  • Product knowledge
  • Microsoft office
  • Dispatching
  • Package preparation
  • Inventory counts
  • Inspection and quality control
  • Inventory software
  • Microsoft Office Suite
  • Skid building
  • Order logging
  • Teamwork and collaboration
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities
  • Microsoft Excel
  • Paperwork processing
  • Order processing
  • Data collection
  • Building rapport
  • Clerical support
  • Spreadsheets
  • Warehousing functions
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Processor II

Herff Jones
01.2024 - Current

Order Data Entry

Herff Jones
01.2024 - 02.2024

Business Assistant

Wylie Dental Associates
12.2022 - 10.2024

Dental Business Assistant

Arlington Dental Clinic
09.2019 - 04.2020

Manufacturing Operator

Herff Jones
09.2013 - 05.2019

Arcola High School
Dennise Rocha