Dennis Swiercz
Lakemoor
Summary
Observant, reliable, and experienced professional with several years in security, public safety, and customer/guest relations. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Exercises sound judgement during crisis and emergency situations and have been working strongly with adolescence and adults with a diverse background. First-Aid, AED, CPR trained.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Security Officer
Six Flags Great American
Gurnee
03.2023 - Current
- Collaborated with other departments to address security concerns and improve operations.
- Documented incidents and prepared reports for management review and follow-up actions.
- Provided excellent customer service by addressing guest inquiries and concerns professionally.
- Monitored park entrances and exits for unauthorized access and safety compliance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Monitored CCTV systems to ensure safety and security of premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Checked for safety hazards and took corrective action when necessary.
Driver/Dockworker
XPO Logistics
Mundelein
06.1999 - 06.2023
- Operated various types of vehicles to deliver goods efficiently.
- Maintained accurate records of deliveries and vehicle inspections.
- Managed loading and unloading of freight to prevent damage.
- Provided excellent customer service during interactions at delivery locations.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Communicated with supervisors regarding workflow issues or delays in shipments.
Security Officer
Lake Zurich High School
Lake Zurich
08.1998 - 06.1999
- Conducted regular patrols to ensure guest safety and identify potential hazards.
- Responded promptly to incidents, providing assistance and coordinating with emergency services.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
- Assisted with crowd control during large events held at the facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Investigated all reported incidents of theft or vandalism on premises.
Security Officer
Motorola
Arlington Heights
03.1993 - 08.1998
- Supervised daily security operations and ensured adherence to protocols.
- Trained and mentored new security officers in procedures and policies.
- Conducted regular safety inspections of facilities and reported findings.
- Managed incident reports and maintained accurate documentation for compliance.
- Coordinated emergency response drills to prepare staff for potential threats.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Investigated any reported criminal activity occurring within the facility or grounds.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Secured personnel and premises by inspecting buildings and patrolling property.
Education
Associate of Arts - Criminal Justice
College of DuPage
Glen Ellyn, IL05-1990
Associate of Applied Science - Criminal Justice
College of DuPage
Glen Ellyn, IL05-1990
Skills
- First aid and CPR certified
- Customer service
- Situational awareness
- Team coordination
- Professional communication
- Incident documentation
- CCTV monitoring
- Emergency response
- Access control
- Metal detector operation
- Surveillance
- Report writing
- Patrol operations
- Incident reporting
Certification
Heartsaver
First Aid CPR AED
Certified on 06/28/2025
ELS Paraprofessional License
Issued 07/10/2025
Expires 06/30/2031
Timeline
Security Officer
Six Flags Great American
03.2023 - Current
Driver/Dockworker
XPO Logistics
06.1999 - 06.2023
Security Officer
Lake Zurich High School
08.1998 - 06.1999
Security Officer
Motorola
03.1993 - 08.1998
Associate of Arts - Criminal Justice
College of DuPage
Associate of Applied Science - Criminal Justice
College of DuPage
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