Accomplished Clinical Nurse Liaison with a proven track record at Weiss Memorial Hospital, adept in care coordination and patient safety. Expert in clinical documentation and fostering interdisciplinary collaboration, I have significantly enhanced patient discharge processes and facilitated seamless transitions to home care, ensuring optimal patient outcomes through effective advocacy and medical expertise.
Supportive Clinical Liaison anticipates patient needs and understands expectations. Committed to treating others with compassion, courteous, fairness and respect. Adept at assessing and admitting new patients and aiding with management and marketing of hospital accounts.
Personable and skilled in building strong relationships, with deep understanding of patient care coordination and medical terminology, combined with proficiency in communication and organizational skills. Knowledge of patient advocacy and healthcare management, including precise documentation and interdisciplinary collaboration. Committed to enhancing patient outcomes through dedicated support and efficient care transitions.
Acts as a liason in a subacute rehab facility to facilitate patients within the facility and area hospitals.
Aggressively follows up on referrals for timely decisions related to admission decisions within the hospital and outside faxed referrals
Ensures level of care is appropriate functionally and medically for the patients along with adequate social supports for safe home discharge.
Obtains prior authorizations from insurance companies
Collaborated with doctors, nurses, social workers, and therapists, to assess patients' medical, emotional, and social needs in order to develop personalized discharge plans.
Conducted comprehensive evaluations of patients' medical history, current condition, and support systems to determine appropriate discharge recommendations.
Coordinated and scheduled necessary follow care for patients post discharge.
Educated patients and their families about post-discharge care instructions, medication management and available community resources.
Advocated for patients' needs and preferences during the discharge planning process, addressing any barriers or concerns that may impact a successful transition from the healthcare facility to the community.
Note: this position ran concurrently with nurse liason position
Proven track record of determining medical stability, willingness for program participation and appropriateness for this level of care in collaboration with physicians, social workers and case managers.
Facilitation of benefit eligibility and pre-authorization by insurance prior to the rehab admission.
Coordinated a smooth transition from the referring or on site facility to the rehabilitation setting.
Recommended appropriate level of care and services to patients who are denied admission
Traveled onsite to meet with referred patients for willingness and appropriateness for admission, and met with social services teams to market and streamline current and future admissions
Delivered compassionate care that exceeded hospital requirements.
Advocated effectively and tirelessly for optimal patient safe outcomes
Collaborated with interdisciplinary teams to improve care coordination and patient outcomes.
Volunteered for community health events, providing care and education as a certified Parish Nurse
Mentored and supervised new nursing staff, contributing to a 20% decrease in medical errors on the floor.