Denice Guillot
Chicago
Summary
Experienced Restaurant Server with 6 years in customer service and hospitality. Recently relocated to Chicago and looking for permanent serving position. Skilled in upselling, high-stress environments, and passionate in guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Server
Pizza Hut
Plymouth, IN
08.2020 - 08.2025
- Worked as shift lead, having knowledge of FOH and BOH.
- Managed table turnover efficiently during peak hours to maximize seating capacity.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Assisted in training new servers on menu knowledge and service protocols.
Restaurant Server
Cracker Barrell Old Country Store
West Lafayette, IN
01.2025 - 05.2025
- Handled POS systems for billing.
- Worked long shifts and being on feet for long durations of time.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Public Health
Purdue University
West Lafayette, IN05-2027
Skills
- Customer Service
- Food Safety
- Time Management
- POS Systems
- Team Collaboration
- Upselling Techniques
- Event Coordination
- Multi-Tasking
Certification
- Certified Food Handler - ServSafe
- Alcohol Serving Permit - ServSafe
- BLS and CPR - American Red Cross
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
Cracker Barrell Old Country Store
01.2025 - 05.2025
Restaurant Server
Pizza Hut
08.2020 - 08.2025
Bachelor of Science - Public Health
Purdue University