Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demond Nicks

Schaumburg

Summary

Adept at streamlining documentation processes and enhancing compliance, I significantly contributed to AbbVie's project efficiency and regulatory adherence. My expertise in Microsoft Office Suite and strong problem-solving skills have led to improved operational workflows and increased win rates on bids. I excel in fostering professional relationships and managing confidential documents, ensuring meticulous attention to detail in every task.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Administrative Assistant Assistant

Cook County Sheriffs Dept
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Maintained inventory of office supplies and placed orders.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Documentation Specialist

AbbVie
10.2024 - Current
  • Provided support in proposal writing efforts leading to an increased win rate on submitted bids.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Produced on-time communications in support of new product submissions for regulatory agencies.
  • Modeled innovative solutions to respond to organizational needs.
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Streamlined documentation processes for increased efficiency in project completion and reduced errors.
  • Ensured compliance with regulatory requirements by diligently updating documentation according to changing guidelines.
  • Identified audit parameters to comply with quality standards.
  • Reduced revision timeframes by proactively addressing potential issues during document development stages through attention to detail and strong communication skills.
  • Enhanced company compliance with industry standards by conducting thorough reviews of all documentation and making necessary revisions.
  • Remained informed on current regulations, especially concerning research industry and document creation.
  • Worked with internal staff to process documents and sent for closing.

Education

Psychology

Northeastern Illinois University
Chicago, IL

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Office management
  • Microsoft Office Suite
  • Professional communication
  • Database entry
  • Dedicated team player
  • Recordkeeping
  • Verbal communication
  • Records management
  • Filing and data archiving
  • Meticulous attention to detail
  • Document management
  • Records administration
  • Confidential document control
  • Internal communications
  • Records management systems
  • Project management

Certification

Life coach

Timeline

Documentation Specialist

AbbVie
10.2024 - Current

Administrative Assistant Assistant

Cook County Sheriffs Dept

Psychology

Northeastern Illinois University

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Demond Nicks