Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
13
13
years of professional experience
2002
2002
years of post-secondary education
Work History
Relationship Manager
First Financial Asset Management Inc.
Atlanta
12.2022 - 06.2024
Developed strong client relationships through regular communication and meetings.
Assisted clients with financial inquiries and provided tailored solutions.
Collaborated with team members to enhance customer service strategies.
Relationship Manager
BFFS
Oak Brook
04.2021 - 12.2022
Analyzed client portfolios to identify potential risks and opportunities.
Coordinated account management activities to ensure timely responses.
Resolved client issues quickly, maintaining high satisfaction levels in service delivery.
Technician
Wells Automotive Service
Chicago
07.2014 - 12.2022
Diagnosed vehicle issues using advanced diagnostic tools and equipment.
Performed routine maintenance on various automotive systems and components.
Collaborated with team members to enhance service efficiency and workflow.
Credit Analyst
Praxis Financial Solutions
Lincolnwood
01.2013 - 10.2015
Analyzed credit data to assess risk and determine creditworthiness.
Prepared detailed financial reports for internal and external stakeholders.
Collaborated with teams to streamline the loan approval process.
Credit Analyst
Law Offices of John C. Bonewicz
Skokie
11.2011 - 01.2013
Conducted market research to identify trends impacting credit decisions.
Assisted clients in understanding credit terms and conditions effectively.
Utilized financial software to maintain accurate records and track applications.
Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
Education
Cyber Security
Coursera
12.2025 - 03.2026
Certificate - Cnc Programming And Lathe Operations
Symbol Career Institute
Skokie, IL
05.2007 - 08.2007
Evanston Township Highschool
Evanston, IL
Skills
Risk assessment
Client relationship management
Problem resolution
Technical troubleshooting
Financial reporting
Effective communication
Problem solving
Team collaboration
Communication skills
Customer relationship management
Timeline
Cyber Security
Coursera
12.2025 - 03.2026
Relationship Manager
First Financial Asset Management Inc.
12.2022 - 06.2024
Relationship Manager
BFFS
04.2021 - 12.2022
Technician
Wells Automotive Service
07.2014 - 12.2022
Credit Analyst
Praxis Financial Solutions
01.2013 - 10.2015
Credit Analyst
Law Offices of John C. Bonewicz
11.2011 - 01.2013
Certificate - Cnc Programming And Lathe Operations