Demarion Willis
Chicago
Summary
Versatile college student with a blend of customer service and HVAC experience. Proven ability to thrive in fast-paced environments while delivering exceptional service and collaborating effectively with teams. Eager to leverage problem-solving skills and adaptability in pursuit of ongoing professional opportunities.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
CVS
2025.04 - Current
- Guided customers through purchases and resolved product inquiries, enhancing overall shopping experience.
- Collaborated with team members to deliver exceptional customer service, fostering a positive shopping environment.
- Processed transactions on cash registers, ensuring accuracy and efficiency in customer payments.
- Stocked merchandise on shelves to ensure availability for customers. and maintained organized store displays.
Event Staff
Soldier Field
2024.11 - Current
- Assisted guests with inquiries and needs during sporting events and concerts, enhancing overall experience.
- Maintained safe, welcoming, organized environment for guests, contributing to positive event atmosphere.
- Responded professionally to customer concerns and questions, ensuring satisfactory resolutions.
- Worked efficiently as part of a large event operations team.
Team Member
Whole Foods Market
2024.09 - Current
- Delivered exceptional customer service in a fast-paced retail environment.
- Guided customers in locating products and resolved inquiries to ensure satisfaction.
- Restocked inventory and organized departments to enhance shopping experience.
- Adhered to food safety and operational standards to maintain store compliance.
HVAC Intern
Internship
2023.08 - 2023.10
- Conducted inspections and supported troubleshooting of HVAC systems to ensure optimal performance and reliability.
- Assisted experienced technicians in HVAC installation, maintenance, and repairs, contributing to efficient service delivery.
- Practiced using HVAC tools and equipment during training sessions.
- Followed workplace safety procedures and industry standards.
Education
Bachelor of Arts - Psychology
Roosevelt University
Chicago, IL2027-05
Bachelor of Arts -
Morgan State University
Baltimore, MDSkills
- Public Speaking
- Problem Solving
- Strong Communication
- Customer Service
- Hardworking
- Time Management
- Adaptability
- Fast Learner
- Dependable
- Determined
- Team collaboration
- Sales Techniques
- Calm under pressure
Accomplishments
- Honor Student at Roosevelt 2024
Affiliations
- After School Matters Volunteer
Timeline
Customer Service Associate
CVS
2025.04 - Current
Event Staff
Soldier Field
2024.11 - Current
Team Member
Whole Foods Market
2024.09 - Current
HVAC Intern
Internship
2023.08 - 2023.10
Bachelor of Arts - Psychology
Roosevelt University
Bachelor of Arts -
Morgan State University