Summary
Overview
Work History
Education
Skills
Timeline
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Demarion Hayes

Chicago

Summary

Dynamic and detail-oriented professional with proven expertise in order picking and inventory management at Amazon. Recognized for exceeding productivity goals while maintaining high accuracy and safety standards. Strong problem-solving abilities and effective communication skills foster teamwork and enhance customer satisfaction. Committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Picker

Amazon
02.2024 - 01.2025
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.

Ramp Agent

Southwest Airlines
03.2023 - 12.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.

Package Handler

Fed Ex
10.2022 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Stocker

Walmart
04.2022 - 09.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.

Cashier

Jimmy Johns Gourmet Subs
11.2020 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Illinois State University
Normal, IL

High School Diploma -

ST. Laurence High School
5556 W 77th St, Burbank, IL 60459
05-2022

Skills

  • Order picking
  • Inventory management
  • RF scanning
  • Quality assurance
  • Time management
  • Safety compliance
  • Equipment operation
  • Team collaboration
  • Problem solving
  • Effective communication
  • Customer service
  • Attention to detail
  • Warehouse safety
  • Barcode scanners
  • Heavy lifting
  • Cash handling
  • Transaction processing
  • Adaptability
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Money handling
  • Reliability and punctuality
  • Order taking
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking

Timeline

Picker

Amazon
02.2024 - 01.2025

Ramp Agent

Southwest Airlines
03.2023 - 12.2023

Package Handler

Fed Ex
10.2022 - 03.2023

Stocker

Walmart
04.2022 - 09.2022

Cashier

Jimmy Johns Gourmet Subs
11.2020 - 01.2022

Illinois State University

High School Diploma -

ST. Laurence High School

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Demarion Hayes