Delilah Johnson
Chicago
Summary
A Communications and Media major who is a motivated and hardworking employee, an expert in customer service, and experienced in running social media. Quick to think of solutions to everyday problems like diffusing customer conflicts and solving technical issues. A fast learner with lots of experience handling food, cleaning, and answering the phone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service/Cashier
Bensenville Theatre and Sundaes Too Ice Cream Shop
Bensenville
12.2021 - Current
- Handle money and process transactions through POS system
- Prepare concessions and serve customers
- Clean bathrooms, movie theatres, and storefronts
- Answer phone calls
- Plan and run birthday parties
Receptionist
Edge Ice Arena
Bensenville
11.2023 - 01.2024
- Answer phone calls
- Organize hockey schedules and direct patrons accordingly
- Process transactions
- Help customers register for ice arena programs and camps
Experience Team Member
Ion Lincoln Park
Chicago
05.2025 - Current
- Answer phone calls and respond to emails
- Organize resident events
- Create content for Ion social media
- Answer questions about housing, availability, pricing, and leasing
Marketing Manager
Blue Demon Theatre
Chicago
09.2024 - Current
- Organize a content posting schedule
- Create social media posts
- Collaborate with photographers and videographers
- Film and edit short-form content (Tiktok/Instagram Reels)
- Use “Canva” to create graphics
Education
Communications and Media -
DePaul University
Chicago06.2027
High School Diploma -
Fenton Community High School
Bensenville05.2023
Skills
- Social media management
- Canva
- TikTok
- Capcut
- Teamwork skills
- Problem-solving
- Content creation
- Customer service
- Cash Handling
- Phone skills
Certification
- ServSafe Training
- Food Safety Training
- General Safety Training
- Customer Service Training
Timeline
Experience Team Member
Ion Lincoln Park
05.2025 - Current
Marketing Manager
Blue Demon Theatre
09.2024 - Current
Receptionist
Edge Ice Arena
11.2023 - 01.2024
Customer Service/Cashier
Bensenville Theatre and Sundaes Too Ice Cream Shop
12.2021 - Current
Communications and Media -
DePaul University
High School Diploma -
Fenton Community High School