Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deliah Cox

Chicago

Summary

Dedicated Community Health Response Worker skilled in resource coordination, program documentation, and outreach initiatives. Committed to facilitating impactful community programs and enhancing teamwork. Dedicated Community Health Response Worker with proven expertise in community outreach, safety compliance, and effective communication. Skilled in problem-solving and resource coordination, driving impactful support for community programs.

Overview

20
20
years of professional experience

Work History

Community Health Response Worker

Greater West Town Community Development Project
Chicago
10.2020 - 10.2024
  • Assisted community members with job readiness and skill development programs.
  • Supported outreach initiatives to connect individuals with available resources.
  • Organized and maintained program materials and documentation for efficiency.
  • Facilitated group discussions to promote teamwork and collaboration among participants.
  • Conducted assessments to identify participant needs and tailor support services.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Established professional working relationships with staff from various levels.
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.

Team Associate

Uncle Remus
Chicago
01.2015 - 01.2022
  • Assisted customers with product selections and service inquiries.
  • Managed inventory by organizing stock and maintaining product displays.
  • Collaborated with team members to ensure smooth daily operations.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints effectively and professionally.
  • Maintained cleanliness and organization of work areas and equipment.
  • Supported training of new associates on procedures and policies.
  • Contributed to team meetings by sharing insights on customer feedback.
  • Performed quality assurance checks on products delivered by the team.

Team Member

McDonald's
Chicago
11.2012 - 08.2015
  • Collaborated with team to maintain efficient workflow and productivity standards.
  • Assisted in training new employees on operational procedures and safety protocols.
  • Operated machinery and equipment following safety guidelines and best practices.
  • Monitored inventory levels and reported discrepancies to management promptly.
  • Supported quality control processes by inspecting products for defects and issues.
  • Maintained a clean and organized work environment to ensure safety compliance.
  • Communicated effectively with team members to resolve operational challenges swiftly.
  • Participated in team meetings to discuss improvements in workflow and efficiency strategies.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.

Cashier/Server

Mac Arthur's
Chicago
03.2005 - 10.2012
  • Processed customer transactions accurately and efficiently at a busy retail location.
  • Managed cash register, including balancing cash drawers at shift end.
  • Provided friendly customer service, resolving inquiries and issues promptly.
  • Assisted in training new cashiers on procedures and policies effectively.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Handled returns and exchanges according to company guidelines smoothly.
  • Collaborated with team members to ensure efficient store operations daily.
  • Monitored inventory levels, restocking items as needed during shifts.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Austin Community Academy
Chicago, IL
06-2004

Skills

  • Resource coordination
  • Program documentation
  • Community outreach
  • Safety compliance
  • Skills assessment
  • Customer relationship management
  • Team collaboration
  • Inventory management
  • Quality assurance
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Cleaning
  • Employee training
  • Safety hazard removal
  • Customer service
  • Safety and compliance
  • Data confidentiality
  • OSHA requirements
  • Maintenance
  • Problem-solving
  • Crew support
  • Inventory stocking
  • Quality control
  • Multitasking Abilities
  • Organizational development
  • Adaptability

Timeline

Community Health Response Worker

Greater West Town Community Development Project
10.2020 - 10.2024

Team Associate

Uncle Remus
01.2015 - 01.2022

Team Member

McDonald's
11.2012 - 08.2015

Cashier/Server

Mac Arthur's
03.2005 - 10.2012

High School Diploma -

Austin Community Academy

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Deliah Cox