Delani Peterson
Roscoe
Summary
Dynamic hospitality professional with expertise in order management and quality control. Proven ability to cultivate customer relationships and enhance dining experiences through effective communication and attention to detail. Recognized for optimizing service efficiency and training team members to uphold high standards in fast-paced environments. Motivated and sociable with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to an enjoyable experience.
Overview
2
2
years of professional experience
Work History
Server
Old Chicago
10.2025 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Expeditor
Chili's Bar & Grill
10.2023 - 10.2025
- Organized dining area based on reservations, minimizing waiting times.
- Trained new expeditors and food runners according to company policies and standards.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Played key role in bolstering high-end dining experience by optimizing resources allocation.
- Confirmed proper placement of products and side items while implementing special instructions.
- Assisted preparation of food plates, overseeing quality, and appearance.
Floral Clerk
Rindfleisch Flowers
08.2025 - 10.2025
- Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Assisted with monthly inventory counts.
- Placed orders for supplies such as ribbon and cellophane.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Prepared potted plants and bouquets based on customer requirements.
Cashier
Hobby Lobby
10.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Aviation
Elevation Air
Janesville, WIHigh School Diploma -
Hononegah Community High School
Rockton, IL05-2025
Skills
- Food inspection
- Daily specials memorization
- Hostess support
- Order management
- Hospitality service expertise
- Team member support
- Cash handling
- Order delivery practices
- Menu presentation
- Communication
- Attention to detail
- Quality control
Timeline
Server
Old Chicago
10.2025 - Current
Cashier
Hobby Lobby
10.2025 - Current
Floral Clerk
Rindfleisch Flowers
08.2025 - 10.2025
Food Expeditor
Chili's Bar & Grill
10.2023 - 10.2025
No Degree - Aviation
Elevation Air
High School Diploma -
Hononegah Community High School