Deja Monroe
Chicago
Summary
Results-driven warehouse worker with proven strengths in problem-solving and order fulfillment. Experienced in optimizing workflows and maintaining safety standards to enhance team efficiency.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
Matteson, IL
10.2024 - Current
- Collaborated with team members to optimize workflow and enhance order fulfillment processes.
- Maintained cleanliness and organization of work areas, adhering to safety standards consistently.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Health Care Aide
Addus Home Health Care
Chicago, IL
10.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and comfort.
- Administered prescribed medications and monitored patient responses effectively.
- Maintained accurate patient records, ensuring compliance with health regulations.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Provided emotional support to patients, fostering positive mental well-being.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
Overnight Stocker
Walmart
Gilbert, AZ
04.2021 - 01.2022
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management to ensure accurate stock levels and reduce discrepancies.
- Collaborated with team members to optimize restocking processes and improve workflow efficiency.
- Operated pallet jack and other equipment safely for effective movement of merchandise.
Customer Service Representative
Nordstrom
Phoenix, AZ
03.2020 - 04.2021
- Assisted customers with inquiries, ensuring prompt and accurate responses to enhance satisfaction.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed transactions efficiently using POS systems, maintaining accuracy in cash handling.
- Collaborated with team members to improve service delivery and streamline processes.
Team Member
Culver's Restaurant
Hammond, IN
08.2019 - 05.2020
- Provided high-quality customer service in fast-paced environment.
- Operated kitchen equipment safely while preparing food items.
- Maintained cleanliness and organization of dining area and workstations.
- Assisted in training new team members on operational procedures.
- Supported inventory management by restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier
Family Dollar
Hammond, IN
11.2018 - 02.2019
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted customers by providing product information and addressing inquiries.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to restock shelves and ensure product availability.
Education
High School Diploma -
Thornridge Highschool
Dolton, ILSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Sorting and labeling
- Problem-solving
- Order fulfillment
- Receiving and processing shipments
Timeline
Warehouse Worker
Amazon
10.2024 - Current
Health Care Aide
Addus Home Health Care
10.2022 - 01.2023
Overnight Stocker
Walmart
04.2021 - 01.2022
Customer Service Representative
Nordstrom
03.2020 - 04.2021
Team Member
Culver's Restaurant
08.2019 - 05.2020
Cashier
Family Dollar
11.2018 - 02.2019
High School Diploma -
Thornridge Highschool