Deidre Glass
Kankakee
Summary
Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.
Overview
2
2
years of professional experience
Work History
Direct Support Professional
Community Alternatives
09.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Marion County Horizon Center
06.2023 - 10.2024
- Scheduled daily and weekly care hours for client caseload.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Unit Specialist
Rosecrance
10.2022 - 06.2023
- Provided compassionate support for patients and families during challenging times, offering emotional comfort while addressing their concerns.
- Contributed to the retention of high-quality staff members by fostering a positive work environment that prioritized teamwork, open communication and professional development opportunities.
- Assisted in the development and implementation of new departmental initiatives aimed at improving clinical outcomes, patient satisfaction, and overall unit performance.
- Managed complex scheduling requirements ensuring adequate staffing levels were maintained while balancing employee preferences.
Education
GED -
Kankakee Community College
Kankakee, IL01-2013
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
Timeline
Direct Support Professional
Community Alternatives
09.2024 - Current
Direct Support Professional
Marion County Horizon Center
06.2023 - 10.2024
Unit Specialist
Rosecrance
10.2022 - 06.2023
GED -
Kankakee Community College
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