DEE SNOW

* Worked the same as previous employers as well as using 1099etc and Lacerte software.

• Worked the same position as Phillips & Associates CPA's, P.C with an addition of using ACH & CCH software.

• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet patient needs and resolve problems.
• Provided efficient and courteous service to patients at all times.
• Checked in patients with care and sympathy.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
• Maintained office inventory by assisting with supply orders.
• Monitored daily operations in order to ensure efficient workflow processes were being followed.