Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Johnson

Chicago

Summary

Dedicated and compassionate caregiver with extensive experience at Serenity Home Healthcare, providing emotional support and ensuring safety for clients. Skilled in elderly care and adaptive problem solving, I excel in meal preparation and transportation assistance, fostering trust and enhancing quality of life for those I serve.

Professional and experienced homemaker aide ready to provide outstanding support services. Skilled in household management, meal preparation, and personal care. Strong focus on teamwork and achieving results. Reliable and adaptable, ensuring efficient assistance in dynamic environments.

Reliable HomeHealth Care Aide with background in providing compassionate care and support to individuals in need. Assisted clients with daily living activities and light housekeeping tasks, ensuring clean and safe environment. Demonstrated patience and strong communication skills in managing client needs and fostering positive relationships.

Professional caregiver with proven track record of delivering high-quality care and support to clients. Known for strong focus on team collaboration and achieving results, ensuring seamless and efficient caregiving experience. Recognized for adaptability and reliability in meeting changing needs and maintaining positive environment.

Experienced with assisting clients in daily living activities, ensuring comfort and safety. Utilizes effective communication and organizational skills to provide personalized care and maintain orderly environments. Knowledge of fostering positive relationships and adapting to diverse client needs.

Results-focused [Home HealthCare Aide] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience

Work History

Homemaker Aide

Serenity Home Healthcare
03.2020 - Current
  • Completed dusting, washing dishes, laundry, and vacuuming for patients.
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Organized medical appointments and coordinated transportation services to encourage adherence to prescribed treatment plans.
  • Monitored medication administration and reported any changes in health status to supervising nurse or physician promptly.
  • Ensured safety within the home by performing routine checks for potential hazards or necessary modifications.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding needs and concerns.

Patient Service Representative

Shirley Ryan Ability Lab
02.2022 - 09.2024
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Managed patient registration process, confirming data accuracy and completeness.

Patient Service Representative

Mercy Hospital Medical Center
01.2013 - 01.2022
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Education

Associate of Arts - Medical Billing And Coding

Everest College
Chicago, IL
10-2013

High School Diploma -

Unity Catholic High School
Chicago, IL
05-1986

Skills

  • Elderly care
  • Compassionate caregiving
  • Safety awareness
  • Adaptive problem solving
  • Pet care
  • Personal hygiene assistance
  • Emotional support
  • Transportation assistance
  • Meal preparation

Timeline

Patient Service Representative

Shirley Ryan Ability Lab
02.2022 - 09.2024

Homemaker Aide

Serenity Home Healthcare
03.2020 - Current

Patient Service Representative

Mercy Hospital Medical Center
01.2013 - 01.2022

Associate of Arts - Medical Billing And Coding

Everest College

High School Diploma -

Unity Catholic High School
Debra Johnson