Deborah Warren
Springfield
Summary
I’m a driven employee with motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open communicative culture where I and others around me feel empowered to contribute to a company’s success.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
9
9
years of professional experience
Work History
Office Manager
Action Development Corporation
08.2024 - Current
- Managed vendor relationships to ensure timely procurement of office supplies and services.
- Oversaw budget tracking and expense management to optimize operational costs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Supervisor
Bunn
04.2016 - 09.2022
- Resolved customer complaints and adjusted policies to meet changing needs.
- Responded to customer questions regarding products, prices and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Monitored employee productivity to provide constructive feedback and coaching.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Coordinated employee schedules according to shift changes and availability.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Additional Work Experience:
- Memorial Heath / Patient Experience, Waiting Room Attendant – June 2023-March 2024
- Springfield Public School District 186 / Food Service Handler - Sept 2013- Dec 2015
- KM Hair Works / Receptionist - March 2006 - Sept 2012
Education
High School Diploma -
Springfield Southeast High School
Springfield, Il06.2000
Skills
- Supervision & Leadership
- People Skills
- Customer Service
- Office management
- Office administration
- Data entry
- Billing
- Payroll and budgeting
- Account reconciliation
- Credit and collections
- Mail handling
Timeline
Office Manager
Action Development Corporation
08.2024 - Current
Supervisor
Bunn
04.2016 - 09.2022
High School Diploma -
Springfield Southeast High School
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