Deborah Bocian

• Executed comprehensive verifications of employment to ensure accuracy and compliance.
• Oversaw tuition reimbursement processes to ensure employee access to educational benefits.
• Assisted in sending sympathy notices via email. Coordinated flower orders and memorial donations.
• Supported departmental staff by providing assistance during peak workload periods.
• Administered processing of discretionary award forms and managed discretionary award allotment spreadsheet for enterprise.
• Coordinated travel arrangements for Vice President of Research.
• Coordinated human resources staff meetings and scheduled one-on-one sessions with team members and vice president of research.
• Facilitated employee support across all levels regarding departmental forms and inquiries related to specific areas.
• Orchestrated annual holiday craft show logistics and vendor coordination.
• Organized and managed logistics for enterprise holiday party, fostering team engagement among 350 staff members.
• Facilitated recognition of employee achievements through award reception and ceremony coordination.
• Streamlined office operations by implementing new administrative procedures and best practices.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
• Screened calls and emails and initiated actions to respond or direct messages for managers.

Human Resources Assistant

• Assisted in creating Ultipro applicant database system.
• Assisted candidates with questions related to open positions and the application process.
• Input, edited and maintained personnel requisitions in Ultipro.
• Input and edited job postings on web site, intranet and Illinois Department of Employment Security web site.
• Created job templates, administer and evaluate online testing for candidates.
• Scheduled phone screens, interviews and meetings through Outlook.
• Created and edited offer letters for all new employees.
• Processed new hire paperwork, drug test, background checks and verify social security number.
• Maintained personnel and benefit files, correspondence, reports, expenses, proposals, and miscellaneous items.
• Placed orders for temporary workers for the Enterprise.
• Maintained effective relationship with other Joint Commission departments and outside vendors to ensure communication of needs and troubleshoot problem areas.
• Created and edited PowerPoint presentations.
• Managed all activities and items related to service awards and employee recognition programs.
• Created and analyzed employee referral bonus, open position and filled requisition reports from Ultipro.
• Created and analyzed quarterly recruitment reports using Excel.
• Maintained and tracked new hire and filled position questionnaires.
• Maintained employee handbook on intranet.
• Responsible for onboarding new employees.
• Assisted employees at all levels with use of departmental forms and questions related to assigned area.
• Maintained confidentiality of records.
• Coordinated annual holiday craft show.

• Managed posting of vacancies on internal platforms and external websites.
• Administered personnel and applicant database utilizing Access software.
• Monitored employee leave records and generated monthly reports.
• Drafted and refined offer letters to ensure clarity and professionalism.
• Assisted with new hire orientation for part-time employees. Processed new hire paperwork, drug tests, and background checks. Organized and maintained personnel files for employees.
• Facilitated enrollment of new employees into benefits and state universities retirement system.
• Reviewed and amended four union contracts to ensure compliance with organizational standards.
• Compiled and submitted monthly employment and termination reports for board of trustees review.
• Safeguarded confidentiality of sensitive records.
• Provided support to employees in navigating benefit-related questions and challenges.
• Fostered effective communication and collaboration among employees, applicants, and benefits representatives to enhance workplace satisfaction.
• Facilitated informational benefits meetings to enhance employee understanding of available options.
• Guided candidates in addressing inquiries regarding open positions and application procedures.
• Organized service awards appreciation gathering to recognize employee contributions.

Faculty Secretary

• Supervised a staff of three.
• Administered and proctored tests to telecourse students.
• Typed and edited instructional material and exams for faculty.
• Took messages from students for faculty.
• Duplicated education materials and tests for staff and faculty.

Secretary to the Director of Learning Resources

• Typed and edited various reports and charts.
• Scheduled meetings for the Director.
• Assisted at the Circulation Desk answering reference questions for students, staff, faculty, and community residents.
• Created a Learning Resources Center Handbook and supplement.