Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna Saucedo

Chicago

Summary

Dynamic Service Advisor with a proven track record at Dubak Electrical, excelling in relationship building and decision-making. Expert in providing detailed estimates and managing client accounts, leveraging skills in Microsoft Office and Accubid to enhance operational efficiency. Committed to delivering exceptional service and fostering long-term client partnerships.

Overview

12
12
years of professional experience

Work History

Service Advisor

Dubak Electrical
09.2024 - 02.2025
  • Responsible for overseeing the service and maintenance of heating, ventilation and air conditioning systems.
  • Maintain customer relationships by being first point of contact.
  • Provide detailed estimates for new installation and or renovation.
  • Schedule technicians and purchase equipment as needed.
  • In a timely matter provide a detailed invoice outlining the services performed including itemized costs for labor and material.

Account Executive

Compass Funding Solutions
04.2018 - 03.2024
  • The main point of contact that manages a portfolio of client accounts.
  • Exercise leadership by motivating and mentoring account executive assistants.
  • Work with clients to find solutions to their financial needs and monitor performance.
  • Participate in weekly credit committee meetings for new and existing client providing recommendations on behalf of clients.
  • Negotiate contracts successfully, securing favorable terms for both the company and client.


Office Assistant

Ashley Furniture Homestore
01.2013 - 04.2018
  • Supported business leaders through consistent communication and administrative support duties.
  • Provided exceptional customer service by greeting guests warmly answering questions knowledgeably and handling requests efficiently.
  • Maintain files and records by implementing effective filling systems that boosted efficiency.

Education

Wilbur Wright College
Chicago, IL

Malcom X College
Chicago, IL

Skills

  • Relationship building
  • Account receivable/payable
  • Decision making
  • Cadence
  • Foundation
  • Accubid
  • Microsoft word, office, excel, outlook, teams and abode

Timeline

Service Advisor

Dubak Electrical
09.2024 - 02.2025

Account Executive

Compass Funding Solutions
04.2018 - 03.2024

Office Assistant

Ashley Furniture Homestore
01.2013 - 04.2018

Wilbur Wright College

Malcom X College
Deanna Saucedo